Provider Contracting & Credentialing Coordinator

Overview

Immanuel Pathways PACE® is seeking a Provider Contracting & Credentialing Coordinator to work at Immanuel Home Office located at 1044 North 115th Street, Omaha, NE 68154. Pay will be based upon experience, certifications, skills and education.

Best in Class Benefits can be found at Immanuel: HEALTH : Medical, dental, vision, Health Savings Account (HSA), and Flexible Spending Account (FSA) LIFE INSURANCE : Employer Paid Life Insurance TIME OFF : Paid Time Off - accruing from day one of employment, Floating Holidays, Paid Holidays, 8 hours of Volunteer Time Off per year RETIREMENT : 401K with employer match WELLNESS : Wellness Program and Employee Assistance Program GROWTH AND DEVELOPMENT : Advancement opportunities (as appropriate) – we look to grow from within our organization, Education Assistance Program – we invest up to $5,250 per year for education assistance paid up front Plus many more benefits!

Job Duties & Skills Required What You Will Do Supports the Provider Network Manager through provider network administration, contract lifecycle management, Primary Care Provider credentialing, and oversight of the PACE Out-of-Network process. Serves as the primary administrator for Out-of-Network requests and associated contracting activities while supporting provider network operations, contract administration, compliance monitoring, and scheduling initiatives. Collaborates with Compliance, Legal, Finance, Operations, Scheduling, and Center leadership to ensure efficient provider network administration, regulatory compliance, and participant access to services.

Supports and lives out Immanuel’s Mission and CHRIST Promises. Skills & Requirements Key Areas Key Responsibilities and Duties of the Job Out-of-Network Program Administration Serves as the primary administrator and subject matter expert for the Out-of-Network (OON) process. Maintains and oversees the OON workflow from request initiation through contract execution, service completion, and closure. Maintains the OON tracking system and ensures all requests are accurately documented and monitored. Reviews OON requests for completeness and coordinates follow-up with requestors as needed.

Provides onboarding, training, and ongoing support to designated employees responsible for initiating OON requests, including Primary Care Providers, Social Workers, Care Transition Nurse Case Managers, Executive Directors, and Medical Directors. Monitors adherence to established OON workflows and identifies opportunities for process improvement. Ensures temporary, single-case, and out-of-network agreements are appropriately closed once services are complete or no longer needed. Collaborates with providers and internal stakeholders to facilitate timely contracting and authorization of OON services. Provides routine updates regarding OON activity, trends, and process compliance to Sr.

Provider Network Manager. Serves as the primary resource for operational questions related to the OON process…

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