Alum Experience Director

Job no: R-0000003157 Position Title: Alum Experience Director Faculty or Staff: Staff Full Time or Part Time: Full time In-Person, Hybrid, or Remote: In-Person Minimum Starting Rate of Pay: $98,225.00 Rate of pay commensurate with experience Start Date: 12/07/2026 Job Description: The Alum Association of Mount Holyoke College is an alum-led organization that uplifts Mount Holyoke alums and builds community that fosters lifelong learning and empowers impactful connections amongst alums and with the College. Within Mount Holyoke, staff of the Association operate as the Alum Relations Office in the President’s Division.

This vital role leads and executes signature experiences to grow participation across Mount Holyoke’s diverse, global community of 40,000 alums. The Director heads the Alum Association’s Alum Experience pillar, responsible for delivering exceptional, shared alum engagements. This individual holds ownership for signature events, including Reunion, the Volunteer Leadership Summit and a select portfolio of regional programs. Reporting to the Executive Director, the Director serves on the Association’s Leadership Team, integrating the experiential strategy across other Association pillars and campus units.

This role directly supervises professional staff and student teams, driving measurable outcomes in conversion to all forms of alum engagement, including philanthropy, in full alignment with the Association’s priorities and the MHC Forward strategic plan. Essential Duties and Responsibilities: A. Strategic Leadership & Vision Develop, champion, and articulate the multi-year strategic action plan for all experiential alum engagement, ensuring programs are innovative, globally inclusive and align with institutional priorities.

Serve as the strategic owner of Mount Holyoke’s annual Reunion(s), leading the cross-functional team, defining the programmatic structure, managing the budget and regularly evaluating the quality and outcomes, elevating its impact as a high-profile, signature event. Oversee the development and implementation of creative, compelling programs that foster connection and a sense of belonging among students, recent alums, and under-engaged constituents, with a focus on intergenerational initiatives that leverage class and regional structure as well as career and affinity connections.

Ensure that all program delivery and outcomes consistently embody the Association’s and College’s core commitment to excellence and inclusion. Own and manage the entire Experiential Engagement pillar budget, ensuring fiscal responsibility, monitoring cost recovery, and optimizing resources across all programmatic areas. Regularly collect, analyze, and use data to guide programmatic decisions, assess effectiveness, and present key performance indicators (KPIs) and post-event analysis to the Association’s leadership team. B. Team Management and Operational Oversight Supervise, mentor, and evaluate a lean professional staff team (including the…

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