Public Safety Security Shift Coordinator

At Houston Methodist, the Public Safety/Security Shift Coordinator position is responsible for assigned activities of the Public Safety/Security department. In addition to performing the duties and functions of Security Officer, this position provides assignments, leads investigations and reviews reports for accuracy and thoroughness, staff protection, traffic control assignments, and emergency response services. This position provides Public Safety/Security to patients, visitors, physicians, and employees. This position exercises sound judgment and is self-motivated to work with limited supervision.

The Public Safety/Security Shift Coordinator position must be flexible to work shift assignments, which includes all shifts and weekends. This position utilizes camera and card access systems.

FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) Associate’s degree in criminal justice or related field preferred EXPERIENCE Two years security or related field experience Healthcare experience preferred LICENSES AND CERTIFICATIONS Required Must have one of the following: • SECUR-N - Security Officer Non-Commissioned- State Licensure ◦ Submission of application within 14 days of hire date, and obtained within one year of employment • SECUR-C - Security Officer Commissioned - State Licensure ◦ Level 3 or Personal Protection Officer Level 4 licensure and IAHSS - Certified Security Officer-Basic/Advanced/Supervisor (IAHSS) - International Association for Healthcare Security & Safety_PSV within 90 days and DL - Driver License - State Licensure - Texas Department of Licensing and Regulation_PSV must obtain in Texas within 90 days and NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) - Crisis Prevention Institute within 60 days Preferred BLS - Basic Life Support or Instructor (AHA) KNOWLEDGE AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles Must have the ability to multi task and function calmly in stressful situations Must possess strong customer service skills Proficient computer skills including, but not limited to, knowledge of Microsoft Office software and Webmail Knowledgeable of all Public Safety Policies and Procedures Understand HIPAA and Patient confidentiality compliance Demonstrates emergency preparedness knowledge ESSENTIAL…

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