Why Catholic Charities of the Archdiocese of Saint Paul and Minneapolis
FY2024 · Form 990Its mission and biggest programs, as filedProvides care management, housing support, and advocacy for older adults, people with disabilities, and vulnerable community members to help them live independently.
- HOUSING STABILITY SERVICES: Catholic Charities offers a wide array of services for those experiencing or at risk of homelessness in the Greater Minneapolis-St. Paul region including: drop-in opportunity centers, transitional and permanent housing solutions and emergency shelters. These options are…$34.4M spent in FY2024
- AGING AND DISABILITY SERVICES: Services provided by this division include care management and elder homeless services to older adults and persons with disabilities in Ramsey and Hennepin Counties so that they can remain in the community and live in the…$6.9M spent in FY2024
- CHILDREN AND FAMILY SERVICES: Children and Family Services programs offer an array of specialized services to children, from birth to age 17, and their families. These services focus on supporting them through early childhood care and day mental health treatment…$4.4M spent in FY2024
Before you apply
FY2023 · Form 990Independent: from IRS data, not the orgAbout the role
The org's own posting, as writtenAre you passionate about creating opportunities for people to thrive? Catholic Charities is the place for you! Client Advocate II Higher Ground St Paul The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community. Our programs for children, families, and adults serve more than 25,000 people every year. As the need for our services grows, Catholic Charities is working to adapt and respond with strategies that prevent poverty, meet basic needs in times of crisis, and create pathways to greater stability. WHY YOU'LL LOVE WORKING HERE: Join a mission-driven organization that pairs compassion with accountability and hope with action.
At Catholic Charities, you’ll be part of a supportive team dedicated to creating opportunity and advocating for justice. We invest in our employees through training, mentorship, and opportunities for professional growth. WAGE RANGE: $20.00 - $22.00/hourly SHIFT: Sunday through Thursday 3pm-11:30pm.
Job summary
Under general supervision, the Shelter Advocate provides direct support to individuals experiencing homelessness in a safe, low-barrier, housing-focused environment. Staff build positive relationships with clients, respond to immediate needs, connect clients to resources such as housing, employment, and healthcare, and intervene in crisis situations using trauma-informed and de-escalation practices. Staff ensure the facility remains safe, welcoming, and organized, while upholding program policies in a respectful and consistent manner.
Essential functions
Client Engagement & Support Provide compassionate, client-centered support by listening, problem-solving, and assisting with daily needs. Offer referrals and guidance related to housing, employment, benefits, recovery, and healthcare. Encourage clients toward next steps in their housing plan while respecting client choice and dignity. Safety & Crisis Response Maintain a safe and welcoming environment by monitoring common areas, completing safety rounds, and addressing concerns. Respond to crises and incidents using de-escalation and conflict resolution skills. Administer Narcan and other harm-reduction interventions as required.
Complete and submit incident reports related to chemical use, threats, safety concerns, or program rule violations. Serve as a Mandated Reporter and follow all reporting requirements. Operations & Documentation Accurately collect, enter, and manage client data in the system of record. Complete client intakes, enrollments, and exits in accordance with program requirements. Enforce shelter and drop-in center rules and policies fairly and consistently, balancing accountability with empathy. Assist with daily operations including client check-in, belongings storage, laundry, meal service (drop-in center), and ensuring facility cleanliness.
Check clients’ belongings for prohibited items at entry to support safety. Collaboration & Professional Development Work closely with…
About Catholic Charities of the Archdiocese of Saint Paul and Minneapolis
From its Form 990- Budget $50M · Human Services
- Staff 748 · founded 1977
- Pays its leaders $117K–$226K (12 reported)
- Open jobs 19 · Jobs at Catholic Charities of the Archdiocese of Saint Paul and Minneapolis · Full 990 report
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