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Job · West Palm Beach, FL · Full time

Admissions Intake Auditor

Tidewell Hospice · Human Services · $111.4M budget · 876 staff · Since 1979

Why Tidewell Hospice

FY2024 · Form 990Its mission and biggest programs, as filed

Provides free hospice care, comfort, and specialized grief support groups for adults, children, and families coping with the loss of a loved one.

  • Tidewell provide a full spectrum of programs and services designed to respond to the needs of patients and families who are living with advanced illness. From medical to psychosocial and spiritual services, Tidewell cares for the whole person. Tidewell also…$80.1M spent in FY2024
  • Hospice houses since their inception, tidewell's Hospice houses have been the site of residential care for those at the end of life who have no caregiver or whose caregiver is no longer able to care for them at home. Tidewell's…$12.5M spent in FY2024
  • Grief support Tidewell offers a wide variety of bereavement services, including individual counseling sessions and ongoing grief and loss support groups. There are support groups for adults, as well as children and teens - and a variety of grief-specific groups…$713K spent in FY2024

Before you apply

FY2023 · Form 990Independent: from IRS data, not the org
Pays its leaders
$150K–$237K
6 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$106.2M
spent in FY2023
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
876
employees
754 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
78%
of spending
Looks good: 78% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
+5%
of revenue, FY2023
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
3 mo
of spending, in cash and securities
Looks good: 3.1 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2023
latest Form 990
Fine: the latest return is for FY2023, 3 tax years back; within 3 tax years.
IRS e-file
IRS status
501(c)(3)
tax-exempt since 1979
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Trustbridge Hospice, a member of Empath Health , is seeking a compassionate and customer-focused Admission Intake Auditor to join our team in West Palm Beach . This full-time position works Monday through Friday, 9:30 a.m. – 6:00 p.m. , supporting the admissions process and ensuring a seamless, empathetic experience for patients and families during one of life’s most meaningful transitions. Since 1978, Trustbridge Hospice has cared for more than 200,000 South Florida families. As a community-based nonprofit, we provide 24/7 hospice and palliative care, along with caregiver support and bereavement services for families facing serious illness.

What You’ll Do Review and audit admissions to ensure completeness, accuracy, and compliance with regulatory standards and agency guidelines. Process new referrals accurately and efficiently to support a timely and seamless intake process. Identify missing, incomplete, or inaccurate information and coordinate appropriate follow-up to resolve documentation issues. Maintain accurate records and documentation in accordance with organizational policies and established requirements. Collaborate with intake and interdisciplinary team members to promote accuracy, compliance, and a positive patient and family experience.

Support a compassionate, patient-centered environment that reflects the mission and values of Trustbridge Hospice. Why Join Empath Health? Fair, Competitive Pay: Your work has value, and we reward it. Comprehensive Benefits: Medical, dental, vision, life, and retirement with company match. Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life Growth That Lasts: Advance through education, training, and tuition reimbursement. A Mission That Matters: Join a team built on kindness, compassion, and Full Life Care for All. What You’ll Need Associate degree preferred.

Three (3) years of experience in healthcare administration, auditing, and customer service Must have a strong attention to detail. Knowledge of hospice or home health programs preferred, with willingness to develop clinical understanding. Ability to handle a fast paced environment. Organized, flexible, self-motivated with the ability to communicate with all levels of the medical team. Ability to develop HPBC clinical knowledge base. Strong communication, organization, and computer skills. Unified in empathy, we serve our communities through extraordinary Full Life Care for All.

Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida—including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support. Full Life Care means caring for the whole person—body, mind, and spirit—with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life. At Empath Health, you’ll find purpose, partnership, and possibility in a…

Read the full posting

About Tidewell Hospice

From its Form 990

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