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Job · Monterey, CA · Part time

Order Coordinator (OC) - Care Navigation

Aspire Health Plan · Health Care · $146M budget · 88 staff · Since 2012

Why Aspire Health Plan

FY2024 · Form 990Its mission and biggest programs, as filed

Provides health insurance to improve social welfare.

  • Insurance claims expenditures for 7,440 medicare advantage beneficiaries.$104.3M spent in FY2024
  • Insurance claims expenditures for commercial Plan beneficiaries.$33.6M spent in FY2024
  • Administrative expenditures for 6,164 medicare advantage beneficiaries.$14.8M spent in FY2024

Before you apply

FY2024 · Form 990Independent: from IRS data, not the org
Pays its leaders
$232K–$442K
5 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$167.5M
spent in FY2024
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
88
employees
12 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
95%
of spending
Looks good: 95% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
−15%
of revenue, FY2024
Concern: revenue was below expenses in the latest filing.
Pt I · Ln 19
Cash reserves
<1 mo
of spending, in cash and securities
Concern: -7.3 months of spending in cash; under 2 weeks.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file
IRS status
501(c)(4)
tax-exempt since 2016
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Welcome to Montage Health’s application process!

Job Description

Position Summary The Order Coordinator (OC) is responsible for coordinating the prioritization and scheduling of diagnostic, procedural, and therapeutic services across the healthcare system. Operating within the centralized Hub, this role ensures efficient patient flow, timely service delivery, and reduced discharge delays by collaborating with Clinical Care Coordinators (C3s), nursing staff, and service departments.

Key Responsibilities: • Centrally prioritizes inpatient service demand, collaborating with Unit C3s as needed, for OC Managed Service Areas; ensures patients are scheduled based on organizational demand. • Balances the patient’s Itinerary and clinical requirements with Service Area orders and availability of resources for OC Managed Service Areas. Supports Self-Managed Area with scheduling conflicts as needed. • Proactively monitors and manages daily work queues for OC Managed Service Areas; adjusts service request priorities as needed and escalates issues as appropriate. • Assists with managing transport requirements for OC Managed Service Areas.

Supports Self-Managed Areas with transport as needed. • Collaborates with nursing to ensure clarity and accountability for diagnostic service preparation.

Assists with patient preparedness by communicating and monitoring pre-procedure requirements or preparation for OC Managed Service Areas. • Manages itineraries for patients with multiple services across all service areas (OC Managed and Self-Managed) to create optimal patient itineraries. • Assists service areas in keeping their schedules accurate throughout the day as needed (OC Managed and Self-Managed), capturing delay reasons when rescheduling or removing services from schedule. • Collaborate daily with Unit Leadership, Nursing, Service Area Department Resources and Central Scheduling in addressing service event barriers to patient progression.

Places pending orders on hold based on ongoing barriers to patient progression and communicates the holds appropriately. • Review validity of orders in daily queue for OC Managed Service Areas. Identifies duplicates, incorrect, or orders that have potential to be scheduled outpatient and escalates accordingly. Works with other care coordination model resources to coordinate timely and safe outpatient services as appropriate.

Experience • Two or more years of patient scheduling experience required; multiple service area experience preferred. • Strong preference given to experienced radiology or cardiology technologist/technician or candidate with strong clinical judgment skills and differential knowledge of diagnostic, procedural and therapeutic areas within the acute care setting.

Education

High School graduation or GED required with 2 or more years of healthcare related experience. Must pass orientation and initial competency assessment prior to independent assignment, and must complete and pass all annual competencies…

Read the full posting

About Aspire Health Plan

From its Form 990