philanthropy.org | 990 Resource | FAQ Verify yourself
Sign in

Impact starts with you.

I’m looking for a job I’m looking to hire
Job · New York, NY · Full time

Manager, Program Operations and Community Support

Girls Who Code · Human Services · $29.4M budget · 337 staff · Since 2012

Why Girls Who Code

FY2024 · Form 990Its mission and biggest programs, as filed

Inspiring and educating girls with computing skills for future opportunities.

  • Girls Who Code summer programs are free, virtual programs that incorporate best practices in digital learning, including shorter days, small group work, and office hours. Students learn html, css, python, and javascript while also engaging with partners to hear from…$5.8M spent in FY2024
  • Girls Who Code clubs programs are free after-school programs for 3rd-12th grade students. The clubs curriculum includes activities for Girls with zero computer experience as well as activities that introduce more advanced coding concepts. Anyone -teacher, librarian, parent, community leader…$4.7M spent in FY2024
  • Girls Who Code college & career programs provides a community, both online and on college campuses, that offers networking and continuing education opportunities to graduates of summer immersion and clubs programs as well as to nonalumni. As the number of…$3.9M spent in FY2024

Before you apply

FY2024 · Form 990Independent: from IRS data, not the org
Pays its leaders
$157K–$469K
11 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$24.3M
spent in FY2024
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
337
employees
4,415 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
73%
of spending
Fine: 73% of spending went to programs; 65% to 75%.
Pt IX · Ln 25 · col B
Surplus or deficit
+17%
of revenue, FY2024
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
37 mo
of spending, in cash and securities
Looks good: 36.8 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file
IRS status
501(c)(3)
tax-exempt since 2012
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Reporting to the Senior Director, Program Operations, the Manager of Program Operations and Community Support will support operational strategy and execution across participant and community support, inbound support systems, knowledge management, incentives and compliance operations, and select 18+ community and program operations. The role will oversee Inbound Support Specialists and part-time community moderators; own participant and community escalation processes; manage support workflows, FAQs, macros, training resources, and knowledge-management practices; and oversee K-12 and 18+ incentive strategy and related terms and conditions.

The ideal candidate will be self-directed and resourceful, flexible and responsive to organizational change, and a cross-functional project manager who can balance strategy and program management to continuously enhance quality, safety and consistency. Strong communication skills, customer service orientation, and the ability to spot inefficiencies and integrate cross-functional feedback into practical solutions are needed for this role. We are also seeking a candidate with experience managing remote teams and leading the adoption of new technical systems. They also bring customer service experience and a commitment to Girls Who Code's mission.

This is a NYC based, hybrid role, requiring 2 in-office days per week.

Read the original listing on jobs.lever.co

About Girls Who Code

From its Form 990

More like this