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Job · West Palm Beach, FL · Full time

Admissions Intake Auditor

The Hospice of the Florida Suncoast · Human Services · $107.6M budget · 657 staff · Since 1977

This job has closed.

Why The Hospice of the Florida Suncoast

FY2024 · Form 990Its mission and biggest programs, as filed

Offers health, human, and community support for the terminally ill and their families.

  • Hospice services - founded by volunteers in 1978, Suncoast hospice's mission of care focuses on persons with advanced illnesses and extends to those acting as caregivers or working through grief. Suncoast Hospice is recognized nationwide for its innovative service delivery…$67.7M spent in FY2024
  • The Suncoast Hospice care centers, also known as inpatient centers, are places of refuge for our patients when they suffer severe pain or experience acute symptoms that cannot be resolved or managed in their own homes. Care with compassion is…$12.3M spent in FY2024
  • Other programs - other important Suncoast Hospice services offered are grief or bereavement support and counseling. While stages of grief have been identified, no two people grieve in exactly the same way or in prescribed time frames. Suncoast Hospice offers…$718K spent in FY2024

Before you apply

FY2023 · Form 990Independent: from IRS data, not the org
Pays its leaders
$232K–$284K
6 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$103.7M
spent in FY2023
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
657
employees
745 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
77%
of spending
Looks good: 77% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
+4%
of revenue, FY2023
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
5 mo
of spending, in cash and securities
Looks good: 5.5 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2023
latest Form 990
Fine: the latest return is for FY2023, 3 tax years back; within 3 tax years.
IRS e-file
IRS status
501(c)(3)
tax-exempt since 1978
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Trustbridge Hospice, a member of Empath Health , is seeking a compassionate and customer-focused Admission Intake Auditor to join our team in West Palm Beach . This full-time position works Monday through Friday, 9:30 a.m. – 6:00 p.m. , supporting the admissions process and ensuring a seamless, empathetic experience for patients and families during one of life’s most meaningful transitions. Since 1978, Trustbridge Hospice has cared for more than 200,000 South Florida families. As a community-based nonprofit, we provide 24/7 hospice and palliative care, along with caregiver support and bereavement services for families facing serious illness.

What You’ll Do Review and audit admissions to ensure completeness, accuracy, and compliance with regulatory standards and agency guidelines. Process new referrals accurately and efficiently to support a timely and seamless intake process. Identify missing, incomplete, or inaccurate information and coordinate appropriate follow-up to resolve documentation issues. Maintain accurate records and documentation in accordance with organizational policies and established requirements. Collaborate with intake and interdisciplinary team members to promote accuracy, compliance, and a positive patient and family experience.

Support a compassionate, patient-centered environment that reflects the mission and values of Trustbridge Hospice. Why Join Empath Health? Fair, Competitive Pay: Your work has value, and we reward it. Comprehensive Benefits: Medical, dental, vision, life, and retirement with company match. Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life Growth That Lasts: Advance through education, training, and tuition reimbursement. A Mission That Matters: Join a team built on kindness, compassion, and Full Life Care for All. What You’ll Need Associate degree preferred.

Three (3) years of experience in healthcare administration, auditing, and customer service Must have a strong attention to detail. Knowledge of hospice or home health programs preferred, with willingness to develop clinical understanding. Ability to handle a fast paced environment. Organized, flexible, self-motivated with the ability to communicate with all levels of the medical team. Ability to develop HPBC clinical knowledge base. Strong communication, organization, and computer skills. Unified in empathy, we serve our communities through extraordinary Full Life Care for All.

Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida—including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support. Full Life Care means caring for the whole person—body, mind, and spirit—with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life. At Empath Health, you’ll find purpose, partnership, and possibility in a…

Read the full posting

About The Hospice of the Florida Suncoast

From its Form 990

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