Program Operations Supervisor I

Position Title: Program Operations Supervisor I Reports To : Program Director POSITION SUMMARY Program Supervisor will lead a high-impact Veteran Suicide Prevention Program that connects Veterans at elevated risk with timely, whole-person services and support. The position will supervise and coach staff, strengthen workflows and community partnerships, oversee quality and grant performance, and champion innovative wellness services—including Transcendental Meditation—to improve engagement, safety, and outcomes. This is an opportunity to shape a mission-driven program while collaborating with VA partners, agency leaders, and community providers.

Implement the treatment philosophy of Tarzana Treatment Centers, Inc. (TTC). HOURS 8 per Day / 5 Days per Week Benefits Package Medical Insurance Dental Insurance Vision Care Plan Life Insurance Paid Holidays Flexible Spending Account (FSA) Paid Vacation Time Sick Time 401(k) Retirement Plan Competitive wages Stability and career advancement Continuing Education Opportunities CATEGORIES OF DUTIES 1. Responsible for supervision of staff as assigned by Director. Depending on the nature or type of department, office, program, or unit, this may include counselors, case managers, outreach workers, intake specialists, technicians, dietary, maintenance, housekeeping, or front office staff. 2.

Specific areas of responsibility may include revenue cycle training, credentialing registration, claims management, billing, collections, patient insurance, data processing, integrity of patient accounts, accounts receivable management, practice management system file maintenance, and third-party revenue cycle vendors. 3. Performs and/or oversees regular chart audits, record keeping, and other reporting and documentation functions as assigned to ensure that all records are maintained in accordance with all applicable TTC policies, procedures, and external regulations and standards to include but not limited to JCAHO, State, County, City sources. 4.

Completes or participates in the development and submission of various reporting requirements as assigned. Such reporting may include Continuous Quality Assurance reports, various performance improvement reports, data reports of various types, prevention, repair, and other maintenance reports to include fire life safety and other environment of care reporting. 5. Responsible for provider reimbursement programs, policies, and strategies to ensure unit cost controls meet or exceed corporate objectives. 6. Attending in-service training and educational workshops. 7. Attending all required staff meetings. 8.

Cooperates and communicates fully with other staff members and supervisors regarding patient and/or staff behavior, progress, activities, as appropriate. 9. Conducts self in a professional manner in areas of dress, language, attitude, and behavior. At all times is a role model for other staff and patients. 10.Exhibits full knowledge and support of the philosophy and objectives of…

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