Impact starts with you.

I’m looking for a job I’m looking to hire
Job · Jacksonville, FL · Full time

Warrior Support Coordinator

Wounded Warrior Project · Human Services · $385.2M budget · 1,036 staff · Since 2005

Why Wounded Warrior Project

FY2024 · Form 990Its mission and biggest programs, as filed

Empowers and honors wounded veterans by providing social connection programs, recreational activities, and peer support networks to help them overcome isolation and mental health challenges.

  • Mental health and wellness programs - Wounded Warrior Project knows that many wounds are unseen and can arise years after service. Wwp helps warriors, their families, and caregivers improve mental and emotional wellness, which enhances their quality of life, increases…$98.7M spent in FY2024
  • Independence program - wwp's independence program provides long-term support to catastrophically Wounded warriors living with injuries such as a moderate to severe traumatic brain injury, spinal cord injury, or neurological conditions that negatively impact their independence. The program is designed…$47.4M spent in FY2024
  • Alumni connection programs - warriors form strong bonds in the military. After service, Wounded warriors frequently experience isolation and mental health challenges, often lacking the support networks needed to help them thrive. Wwp offers a wide variety of opportunities for…$42.8M spent in FY2024

Before you apply

FY2023 · Form 990Independent: from IRS data, not the org
Pays its leaders
$274K–$375K
12 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$375.8M
spent in FY2023
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
1,036
employees
2,491 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
70%
of spending
Fine: 70% of spending went to programs; 65% to 75%.
Pt IX · Ln 25 · col B
Surplus or deficit
+2%
of revenue, FY2023
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
14 mo
of spending, in cash and securities
Looks good: 14.5 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2023
latest Form 990
Fine: the latest return is for FY2023, 3 tax years back; within 3 tax years.
IRS e-file
IRS status
501(c)(3)
tax-exempt since 2005
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Great benefits. Competitive pay. We know these are some of the things people look for in a job . If you’re the kind of person who believes that honoring and empowering our nation’s veterans is more than just a cause — that it’s a calling — then we’re ready to meet you. When you join Wounded Warrior Project® (WWP), you’re committing to making a difference. We make a commitment to you, too – helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At WWP™, we recognize our mission cannot be accomplished without our talented teammates, which is why we’re proud to offer benefits such as: · A flexible hybrid work schedule (three days in the office, two days’ work from home) · Full medical, dental, and vision coverage for both teammates AND family members · Competitive pay and performance incentives · A fun, mission-focused, and collaborative team environment A mission that matters is just the beginning, so if you’re ready to get started, we’re ready for you.

The Wounded Warrior Project (WWP) Warrior Support Coordinator - Resource Center provides internal and external information, referral services, and outreach to wounded warriors and their family members through phone, email, chat, and in-person assistance to assist them with their long-term recovery and empowerment. Note: The WWP Resource Center is a multi-channel contact center that serves and supports wounded warriors and their families. DUTIES & RESPONSIBILITIES Connect with warriors and their families who are in transition or have separated from military service by responding to them via multiple channels of communications, e.g., phone, email, chat, and in-person.

Assess and triage the needs of warriors, caregivers, and family members. Coordinate alumni registration and verification process. Identify programs and services eligibility. Proactively communicate with warriors and family members to facilitate the registration process and answer eligibility questions. Utilize probing questions to identify specific needs and uncover new opportunities. Register warriors and family members. Provide program overviews to newly-registered warriors and family members for continuous support and engagement via inbound and outbound communications.

Connect warriors, caregivers, and family members with WWP programs and services to assist them with their long-term recovery and empowerment. Identify and handle crisis situations, including suicide intervention and prevention. Follow up with internal teammates, warriors, caregivers, family members, and community resources as appropriate. Complete outbound calls to warriors with the intention of getting them engaged in WWP programs and services or to ensure they have no current specific needs. Utilize internal database to determine resources that are appropriate for the warriors and family support member’s needs. Research historical information using WWP internal systems.

Create, update, and maintain current and…

Read the full posting

About Wounded Warrior Project

From its Form 990