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Job · Santa Cruz, CA · Full time

Assistant Director – IDD Programs

Hope Services · Employment · $56.4M budget · 1,067 staff · Since 1952

Why Hope Services

FY2024 · Form 990Its mission and biggest programs, as filed

Provides job training, mental health support, and senior care for community living.

  • Day activity and training Services - these Services are designed to help people with a wide range of developmental disabilities to achieve full social inclusion in the communities, regardless of the level of support they may need. This includes assisting…$20.7M spent in FY2024
  • Mental health Services - Hope provides counseling and psychiatric Services to children, adolescents, adults and seniors with a qualifying mental health diagnosis and a developmental disability. These Services include case management, rehabilitation counseling, therapeutic behavioral Services, family education and collateral…$11.9M spent in FY2024
  • Employment Services - Hope offers several Services to help adults with disabilities find jobs. These Services include vocational training, job placement, and follow-up support to help with career growth. These programs served approximately 250 clients in santa clara, san mateo…$11.8M spent in FY2024

Before you apply

FY2023 · Form 990Independent: from IRS data, not the org
Peers pay
$120K–$165K
$10M+ orgs, California
Fine: from the org's Form 990.
Pt VII · Sec A
Pays its leaders
$157K–$376K
8 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$50.5M
spent in FY2023
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
1,067
employees
1,018 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
84%
of spending
Looks good: 84% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
+4%
of revenue, FY2023
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
6 mo
of spending, in cash and securities
Looks good: 5.8 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2023
latest Form 990
Fine: the latest return is for FY2023, 3 tax years back; within 3 tax years.
IRS e-file
IRS status
501(c)(3)
tax-exempt since 1953
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.. >>>>> 2025 Winner of Mercury News Best in Silicon Valley >>>> ASPIRE to Excellence CARF Accredited >>>> 2024 Great Nonprofits Top-Rated Nonprofit >>>> Four-star Charity Navigator >>>> 2024 Candid Gold Seal of Transparency <<<<< *Compensation: Starting at $105,000/yr commensurate with experience and qualifications SUMMARY Under the general direction of the District Director, the Assistant Director supports the operational oversight of programs and services for program participants.

This role ensures quality service delivery, regulatory compliance, program development, and staff leadership and overseeing day-to-day operations to meet agency and participant goals.

Essential functions

Program Operations & Oversight · Provide daily oversight of services and operations, ensuring timely, high- quality support for clients. · Develop and monitor systems for communication, scheduling, and service coordination. · Ensure all services comply with applicable regulations, funding requirements, and agency policies. · articipate in agency-wide planning efforts, including departmental budgeting, policy development, and goal implementation.

Staff Supervision & Development · Ensure programs are adequately staffed through recruitment, hiring, scheduling, and orientation of direct service staff. · Supervise and train supervisory staff, promoting a culture of continuous improvement, accountability, and person-centered care. · Provide leadership during periods of transition, stepping into the Director’s role as assigned. Compliance & Quality Assurance · Oversee the accuracy and timeliness of billing, payroll, documentation, training records, and reports. · Ensure compliance with Federal and State standards, client rights, safety, and health regulations. · Serve as a mandated reporter and lead investigations as necessary.

Program Development & Community Engagement · Represent the agency in external meetings and events, cultivating partnerships and promoting services. · Support efforts in service expansion, strategic partnerships, and funding alignment. Administrative & Reporting Responsibilities · Assist with preparing and managing program budgets. · Ensure accurate record-keeping and reporting in alignment with internal and external requirements. · Lead or contribute to special projects as assigned by the Director. · Other duties as assigned.

REQUIRED QUALIFICATIONS · Bachelor’s degree in Social Services, Psychology, Rehabilitation, Public Administration, or a related field. · Minimum 5 years of experience working with individuals with…

Read the full posting

About Hope Services

From its Form 990

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