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Job · Franklin, TN · Full time

NOC Technician II

Educational Media Foundation · Arts, Culture & Humanities · $261M budget · 540 staff · Since 1981

Why Educational Media Foundation

FY2024 · Form 990Its mission and biggest programs, as filed

Creates and distributes inspiring Christian media while providing free critical incident stress management training to first responders, medical professionals, and community chaplains.

  • Emf owns and/or manages multiple Media channels including, but not limited to, non-commercial religious and Educational radio broadcasting; film and video production, marketing, and distribution; live events; literature; streaming; podcasting, and other digital Media.$110.2M spent in FY2024
  • Pastoral care department of emf provides spiritual support to the organization's listening audience, and to local communities and churches by connecting callers to ministry resources in their areas. The pastoral care department offers biblically based counseling and prayer, primarily via…$4.7M spent in FY2024
  • Crisis response Educational training equips and supports first and second responder networks proactively through training and preparedness, and reactively during disaster recovery community responses through resiliency interventions. These services are offered to (but not limited to) first responders (police, fire)…$330K spent in FY2024

Before you apply

FY2024 · Form 990Independent: from IRS data, not the org
Pays its leaders
$158K–$640K
12 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$168.0M
spent in FY2024
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
540
employees
100 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
69%
of spending
Fine: 69% of spending went to programs; 65% to 75%.
Pt IX · Ln 25 · col B
Surplus or deficit
+36%
of revenue, FY2024
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
79 mo
of spending, in cash and securities
Looks good: 78.7 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file
IRS status
501(c)(3)
tax-exempt since 1983
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Overview

Called to K-LOVE Inspiring People to Move Closer to Jesus At K-LOVE, every role is ministry. We hire first for ministry alignment and a shared commitment to our faith, mission, vision, and values. We then seek talented professionals who can use their God-given gifts, skills, and experience to serve with excellence. If you love Jesus and are called to be part of a ministry that places Christ at the center of everything we do, we invite you to explore this opportunity. If your heart aligns with our mission and you possess the knowledge, skills, and abilities needed for the role, please keep reading.

As a NOC Technician II , you’ll serve as a central point of communication and action during incidents, partnering closely with Engineering and other teams to monitor systems, resolve issues, and maintain the performance of our nationwide network and IT infrastructure. If you're ready to make an impact in the world of broadcast operations, we want to hear from you! *This is an on-site position that will provide coverage for 3rd shift (10pm-6:30am) on Wednesday-Sunday.* Here's some of what you will be doing: Advanced RF Broadcast Support Respond to complex or recurring RF alarms and outages, using deep system knowledge to identify root causes and implement long-term solutions.

Analyze telemetry trends and performance data across multiple transmitter sites to proactively detect degradation or abnormal behavior. Coordinate corrective action plans with Field personnel, ensuring resolution timelines, testing protocols, and proper documentation are followed. Proficiency in database script generation for all equipment and all rack configurations with proper logic for effective SNMP alarm management. Support advanced troubleshooting of audio chain components, including signal flow analysis across encoders, processors, multiplexers, and satellite backhauls.

Contribute to RF system upgrades and rollouts, supporting configuration, validation, and remote commissioning of new broadcast equipment. Train and mentor junior NOC Technicians in interpreting remote control data, handling RF alerts, and understanding FCC compliance requirements. Enhanced Network Infrastructure Oversight Resolve escalated network issues involving routing protocols, VLAN configurations, firewall policies, or cross-site connectivity problems. Monitor and validate complex network relationships, including multicast configurations, VPN tunnels, and hybrid cloud infrastructure dependencies.

Participate in network maintenance windows, supporting firmware upgrades, config changes, or failover testing as part of the operations team. Support integration between broadcast systems and IT infrastructure, such as IP-based audio transport, SNMP monitoring, or broadcast-over-IP platforms. Lead investigation of intermittent or chronic IT service issues, working with cross-functional teams (IT, InfoSec, Broadcast Engineering) as needed. Operational Process & Reliability Review and improve SOPs for…

Read the full posting

About Educational Media Foundation

From its Form 990