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Job · Canada · Full time

French Bilingual – Evergreen Posting

The Independent Order of Foresters · $835.8M budget · 821 staff · Since 1881

Why The Independent Order of Foresters

FY2024 · Form 990Its mission and biggest programs, as filed

Offers financial products and community volunteer opportunities to members and their families.

  • Insurance Benefits: Foresters provided Insurance Benefits, including life, health and annuity benefits, for approximately 2,167,550 members across the United States, Canada and the United Kingdom. The cost for providing such insurance benefits was approximately $741 million, excluding changes in actuarial…$741.3M spent in FY2024
  • Foresters Community Partnerships: Every year, Foresters offer direct support to charities that enhance the well-being of families and communities. Partnerships with non-profit organizations like, but not limited to, Whole Kids Foundation, National Clean-Up (Clean Trails), Evergreen Foundation, and Cash for…$11.9M spent in FY2024
  • Fraternal Benefits and Grants: Foresters provide its members, at no additional cost, with a variety of fraternal benefits outside of the traditional insurance benefits described above. These benefits demonstrate Foresters commitment to the purpose of assisting members, enhancing their well-being…$9M spent in FY2024

Before you apply

FY2024 · Form 990Independent: from IRS data, not the org
Pays its leaders
$308K–$1.0M
12 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$762.2M
spent in FY2024
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
821
employees
4,846 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
100%
of spending
Looks good: 100% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
+9%
of revenue, FY2024
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
23 mo
of spending, in cash and securities
Looks good: 23.4 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file
IRS status
501(c)(8)
tax-exempt since 1966
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Career Opportunity Role Title French Bilingual – Evergreen Posting Purpose of role Foresters Financial believes superior performance helps us drive innovation and customer service excellence. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the needs of our employees.

Job Description

Key Responsibilities: Answer inbound service-related calls regarding all aspects of doing business with Foresters Financial and Foresters Financial activities. Conduct follow up calls as needed.

Prioritize the customer relationship at all times by listening and responding with empathy Provide the highest level of customer service and facilitate all actions necessary through collaboration with multiple business areas, including research and follow up to positively satisfy customer needs Maximize opportunities to evolve the customer relationship by providing excellent customer service and promoting the benefits of being a Foresters member Here are a few roles we are hiring for: • Bilingual Member Service Representative (1-year contract) • Bilingual Claims Administrator • Bilingual New Business Administrator • Bilingual Verification Specialist • Bilingual Case Manager • Bilingual (FR) Customer Service Representative, Administrative Support • Bilingual (FR) Client Support Representative L1 Key Qualifications: 3-5 years of customer service experience with a passion for service excellence is an asset.

Previous inbound contact center experience is an asset. Proficient in English and French (verbal and written) to effectively communicate with internal and external customers/partners and vendors is required Ability to meet tight timelines under pressure while delivering quality service Technical/analytical skills within established systems, standards, and clearly defined procedures within in a structured job environment College Diploma or University Degree an asset #LI-Hybrid Equal Opportunity Employment and Inclusion – at Foresters Financial, we are committed to sustaining an equal opportunity environment for all job applicants.

We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly and authentically as themselves. Foresters Financial strives to provide an accessible candidate experience for prospective employees with different abilities. If you anticipate needing any type of accommodations during the recruitment process, please email [email protected] in advance of your appointment. Thank you for choosing Foresters. Only those candidates who will be selected for further consideration will be contacted by our Talent Acquisition Team.

Read the original listing on foresters.wd3.myworkdayjobs.com

About The Independent Order of Foresters

From its Form 990