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Job · Markle, IN · Full time

Consumer Services Representative

Hancock Rural Telephone · $67.1M budget · 16 staff · Since 1950

Why Hancock Rural Telephone

FY2024 · Form 990Its mission and biggest programs, as filed

Supplies electricity and telecommunication products and services to customers.

  • Provides electric, telecommunications, water and sewer products and services to cooperative customers in a 8-county area of east central indiana. As of december 31, 2024, the number of electric services totaled 19,338, 11,866 broadband customers, 1,283 water customers and 139…$62.8M spent in FY2024

Before you apply

FY2024 · Form 990Independent: from IRS data, not the org
Last board member made
$18,200
Form 990, 2024
Fine: from the org's Form 990.
Pt VII · Sec A
Pays its leaders
$18K–$387K
12 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$62.8M
spent in FY2024
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
16
employees
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
100%
of spending
Looks good: 100% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
+6%
of revenue, FY2024
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
39 mo
of spending, in cash and securities
Looks good: 39.1 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file
IRS status
501(c)(12)
tax-exempt since 1962
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Heartland REMC is now accepting applications for a Consumer Services Representative position. Job responsibilities include, but are not limited to, representing Heartland REMC and Heartland Highspeed Fiber in a friendly and professional manner that positively influences all visitors and contacts. Assists members in establishing, maintaining, and disconnecting electric and fiber services in accordance with the policies established by Heartland REMC and Heartland Highspeed Fiber. Assists members with billing, payment arrangements, and account information, and promotes programs to better serve the consumer.

Applicants should have considerable skill in effectively dealing with a variety of people under difficult circumstances. Must be able to listen and respond courteously to members' comments and complaints, resolve problems within the scope of this position, and refer specific problems and inquiries to the appropriate Cooperative personnel. Applicants must be willing to work at either office. Heartland REMC offers a competitive salary and benefits, as well as an opportunity for professional growth. Heartland REMC is an Equal Opportunity Employer Associates degree is preferred but not required.

Candidates must also have knowledge of office equipment and computer experiences including Microsoft Office products. What is in it for you: Family oriented workplace Medical, Dental, and Vision insurance Life Insurance Short-term Disability Insurance Long-term Disability Insurance Sick Leave and PTO Fully funded Pension Traditional 401K and Roth 401K program with a company match 11 paid holidays No phone calls please.

Read the original listing on jobs.smartrecruiters.com

About Hancock Rural Telephone

From its Form 990

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