Program Manager - Homeless Veterans Reintegration Program - Full-Time

Description Program Manager Homeless Veterans Reintegration Program Full-Time, 40 Hours/Week $52,000/Year SUMMARY: Provides support and oversight of the Homeless Veterans Reintegration Program (HVRP) operations; supervises and develops Employment Specialists (ES) staff; assists in providing direct services to program participants SUPERVISOR: Divisional Director DUTIES AND RESPONSIBILITIES: • Plan and organize ES training and supervision, as well as monthly meetings with ESs to ensure programming complies and is efficiently operating under the Trauma-Informed Care model. • Lead by example as a Trauma-Informed Care leader to assist in the provision of direct service to program participants. • Participate in the interviewing and hiring process for ESs. • Complete performance evaluations for ES. • Works cooperatively with the Divisional Director to maintain adherence with all program and agency reporting requirements, as well as identify and reports unmet needs. • Provide leadership to ensure team cohesiveness and to promote program goal achievement. • Attend agency and team meetings. • Complies with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification requirements. • Fulfill other duties as assigned.

The Duties and Responsibilities above represent the most significant duties of this position, but do not exclude other assignments that would be within the qualification and responsibility levels of this position.

Requirements

MINIMUM QUALIFICATIONS: • Bachelor’s degree in human services or related field preferred. • Experience working with individuals and families in a residential setting and/or serving unhoused individuals, veterans, low income, and mental health populations.

Supervisory experience in non-profit preferred. • Ability to model trauma-informed communication, fair and equitable treatment, management of conflicts and work in a team environment. • Knowledge of trauma-informed care, client-centered model and conflict resolution. • Ability to network effectively with other professionals. • Possess high organizational skills and the ability to handle multiple projects at once. • Work as an effective team leader. • Management experience preferred. • Must be able to meet agency requirements for criminal background check (Ohio Bureau of Criminal Identification & Investigation).

LICENSES OR CERTIFICATIONS REQUIRED: • High School diploma or equivalent required. Requirements may be waived based on evaluation of experience. • Valid Ohio Driver’s License and ability to meet agency requirements for driving insurability. COMPLIANCE: This position requires compliance with AFS’ written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation. Failure to comply with AFS’ Written Standards, which may include the failure to report any conduct or event that potentially…

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