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Job · Lindale, TX

Hotel Services Manager

Mercy Ships International · International, Foreign Affairs & National Security · $287.1M budget · 605 staff · Since 2008

Why Mercy Ships International

FY2025 · Form 990Its mission and biggest programs, as filed

Operates hospital ships in developing nations to provide free specialty surgeries, dental procedures, and medical training to underserved communities.

  • Mercy Ships follows the 2,000-year-old model of jesus, bringing hope and healing to the forgotten poor. In 2025, Mercy Ships continued providing medical services at no cost, including, but not limited to: - specialty surgeries performed 5,019 - patients evaluated…$149.6M spent in FY2025

Before you apply

FY2024 · Form 990Independent: from IRS data, not the org
Pays its leaders
$167K–$350K
12 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$157.1M
spent in FY2024
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
605
employees
2,175 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
75%
of spending
Looks good: 75% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
+45%
of revenue, FY2024
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
28 mo
of spending, in cash and securities
Looks good: 28.3 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file
IRS status
501(c)(3)
tax-exempt since 2008
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Mercy Ships is an international charity that brings hope and healing to the world’s forgotten poor through state-of-the-art hospital ships. Since 1978, our volunteer crew—made up of medical professionals and skilled workers from over 60 nations—has delivered free surgeries and medical care to over 2.8 million people in Sub-Saharan Africa, transforming lives one patient and one port at a time. Join our global team of over 3,000 volunteers and help us change lives daily.

About this role The Hotel Services Manager provides leadership and managerial oversight of the Hotel Services departments to ensure public and hospital areas of the vessel are clean, as well as overseeing the Hospitality team in welcoming Crew, prepping for ship functions, while maintaining safety standards at all times.

What you will contribute • Organize and assign daily work duties for the Hotel Services department • Ensure adequate and appropriate training is available and delivered at all levels of the Hotel Services departments • Coordinate guest housing and guests arrival on-board in conjunction with the Housing Coordinator and Purser • Liaise with the Chief Steward and Food Services Manager in the planning and execution of receptions on-board • Prioritise the safety of workers, health, and sanitation of the Hotel Services Department; includes accompanying the Master on regular inspections of Stewards areas and/or cabin inspections • Excellent administrative and organizational skills • High attention to detail and ability to work well under pressure For This Role, You Will Need • Successful completion of Mercy Ships On Boarding program • Minimum two years’ experience in the hospitality or other related industry • A Bachelor’s degree in Hotel Management, Business Administration, or other related field preferred • Relevant supervisory experience preferred • Proficiency in Microsoft Office (Word, Excel, & Outlook) • A welcoming and hospitable attitude, with a strong focus on excellence and customer service The experience of a lifetime is calling.

More than 1,200 volunteers from over 60 nations serve with Mercy Ships each year. At Mercy Ships, we are proud to be recognized around the world for the life-changing surgeries and training we deliver. We could not achieve this without our dedicated community of talented volunteers. Imagine finishing your shift and stepping onto deck as the sun sets—knowing that today you’ve helped transform the lives of those who need it most. Apply now to start a journey that will reshape the lives of those you serve — and your own.

Read the original listing on job-boards.greenhouse.io

About Mercy Ships International

From its Form 990