Resident Director

At Holy Cross, we are focused on creating a world-class workforce by attracting and retaining employees dedicated to fostering a culture of professionalism, pride, mutual trust, and respect—one that values appreciation and recognition, empowering each of us to flourish both individually and collectively. We seek candidates who are inspired by our mission and values, and who are eager to make a meaningful difference on our campus. Learn more about Life at Holy Cross here.

Job Description

The Resident Director (RD) is a full time, twelve-month live-in position within the Office of Residence Life and Housing. The RD responsibilities include oversight of a living and learning environment that supports the individual and group development of students in alignment with the College’s mission. The RD supervises a group of Resident Assistants (RAs) and is responsible for managing the operations of a residential community, which includes community development, occupancy management, resident satisfaction, safety, and educational opportunities. The RD also serves in an on-call rotation, responding to incidents of crisis that occur after hours and on weekends at the College.

Major Areas of Responsibility Serve as the primary resource and support for the students and staff residing in assigned residence halls regarding a variety of issues including, but not limited to: college transition; academic and personal experiences; roommate and/or floor conflicts/challenges; mental health issues; safety, security and emergency procedures; and institutional and residential community policies, procedures and expectations. Train, supervise and evaluate a student staff team (which may include Resident Assistants (RAs), Head Resident Assistants (HRAs), and student office assistants). Conduct weekly group staff meetings and meet with individual RAs and direct reports.

Manage and supervise residential facilities in a manner ensuring that they are clean, safe, well maintained and conducive to study. Serve in the on-call rotation for the entire campus to respond to crisis situations or other problematic events. Participate in and actively contribute to office and divisional initiatives such as RA Training, opening/closing of the halls, housing selection, Admitted Students Day, Commencement, Gateways Orientation, etc Represent the office on various Residence Life & Housing and divisional committees. Serve as a primary community standards officer for cases which occur in the RD's area. Take on additional cases as needed to balance the workload of other staff.

Serve as a CHOICES facilitator. Promote awareness, inclusion and appreciation of cultural and lifestyle differences. Other duties as assigned.

Minimum Qualifications

Bachelor’s degree required, Master's degree preferred. Minimum of two years of leadership experience in residence life or related student facing departments preferred. Should be self-directed, organized and enjoy working with students. Must have understanding…

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