Manager, Production

Description PRIMARY PURPOSE: The Manager, Production is responsible for planning and managing production for all kitted product at the NTFB, which not only ensures the distribution of quality product, but is integral to the food bank’s first-in-class volunteer experience. This position leads the production staff and facilitates various inventory functions to fulfill production demands.

MINIMUM QUALIFICATIONS

Education: Bachelor’s degree or an equivalent combination of education and relevant experience Special Knowledge/Skills/Abilities: Excellent customer service and interpersonal skills; able to maintain key vendor relationships Skilled speaker and comfortable giving verbal instructions to groups of all sizes and ages Ability to prioritize and handle simultaneous assignments in a fast-paced environment Proficiency with Microsoft applications (Outlook, Word, Excel) Strong technical skills utilizing CRM and ERP systems Working knowledge of database management, inventory management and forecasting tools Ability to create and maintain budgets Experience with a forklift and motorized pallet jack is preferred Experience: 2 years of experience in a warehouse, production or distribution environment Supervisory experience preferred PRINCIPLE DUTIES AND RESPONSIBILITIES: Manage builds and projected forecast to align volunteer resources to meet production goals; develop the production plans for finalization Oversee the planning and organization of the kitting production process to ensure availability of inventory, equipment, and labor resources required for each project Report production builds and output on a weekly basis Confirm availability of raw materials and facilitate physical movement of kitted product throughout the production process Optimize volunteer resources to ensure high-quality and cost-effective kitted product Responsible for estimating and monitoring expected output for each volunteer effort and adjusting production plans to balance availability of volunteers, product and program needs Provide quality control of inventory management Enforce the NTFB Operational Master Cleaning Plan and ensure that staff follows all applicable safety policies and procedures Design and develop work plans, process improvements and policies Promote a positive work environment where staff feels engaged, valued, and motivated Equitable and timely leadership of performance management and team objectives Performs other tasks and duties as assigned SUPERVISORY RESPONSIBILITIES: Lead a team of 4 direct reports MENTAL DEMANDS: The person in this position needs to adapt well in the face of workplace stressors such as customer complaints, maintaining the security of people and property, and competing priorities of reasonable or high significance to the successful function of the unit.

Must be able to gather and classify information for the purposes of notifying those impacted PHYSICAL DEMANDS: While performing the duties of this job, the employee is frequently…

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