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Job · Columbus, OH · Remote

Product Manager

National Registry of Emergency Medical Technicians · Public Safety, Disaster Preparedness & Relief · $31.3M budget · 117 staff · Since 1970

Why National Registry of Emergency Medical Technicians

FY2024 · Form 990Its mission and biggest programs, as filed

Certifies EMS professionals' knowledge and skills, maintaining a registry of their status.

  • Competency: this program encompasses all activities related to verifying initial and continued competence for candidates seeking or maintaining certification.$18.7M spent in FY2024
  • Information: the Registry manages a National database of ems practitioners that interfaces with state licensure bodies, educational programs and ems agencies. In addition, the Registry maintains a website that interfaces with certificants to allow for a streamlined initial and recertification…$3.9M spent in FY2024
  • Community relations and research & development: this program accounts for all community outreach efforts of the Registry including display booths at ems conference, traveling and presenting at ems events, visiting and improving relations with state ems offices and other related…$2.2M spent in FY2024

Before you apply

FY2024 · Form 990Independent: from IRS data, not the org
Last product manager made
$146,794
Form 990, 2024
Fine: from the org's Form 990.
Pt VII · Sec A
Pays its leaders
$143K–$306K
10 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$30.4M
spent in FY2024
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
117
employees
22 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
82%
of spending
Looks good: 82% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
+3%
of revenue, FY2024
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
9 mo
of spending, in cash and securities
Looks good: 8.9 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file
IRS status
501(c)(3)
tax-exempt since 2006
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Description Summary: The Product Manager is responsible for leading the strategy, performance, lifecycle, and long-term sustainability of assigned credentialing or healthcare certification product portfolios at the National Registry of EMTs. The position gathers insights from candidates, certificants, customers, subject matter experts, market conditions, business performance, and internal teams to ensure assigned products remain relevant, valuable, financially sustainable, and aligned with the National Registry’s mission.

This role serves as the strategic product owner for assigned external-facing products, balancing customer and candidate value, certification and assessment integrity, operational feasibility, technology enablement, market relevance, and enterprise priorities. The role partners across certification, assessment, finance, technology, marketing, and operations to define product direction, recommend investment priorities, monitor performance, and guide continuous improvement across the product portfolio.

Mission: This role supports the National Registry’s mission by ensuring its credentialing and certification products remain accessible, effective, and responsive to the evolving needs of the communities we serve. By partnering with candidates, certificants, customers, subject matter experts, and internal teams, the position helps translate research, user feedback, and performance data into stronger certification experiences and reliable methods of assessing clinical competence. Through strategic product planning, continuous improvement, and responsible use of technology, the role strengthens the integrity, consistency, and effectiveness of the National Registry’s programs.

Essential Functions

Serve as the strategic product owner for assigned credentialing or healthcare certification product portfolios, accountable for product strategy, portfolio performance, lifecycle management, and long-term sustainability within established governance structures. Develop and maintain product portfolio strategies and roadmaps that reflect customer and candidate needs, market relevance, certification and assessment integrity, organizational priorities, and financial sustainability.

Lead continuous discovery with candidates, certificants, customers, subject matter experts, employers, educators, and internal teams to identify opportunities to improve product value, usability, relevance, and outcomes. Define product direction, priorities, and success measures; make or recommend product decisions related to strategy, roadmap priorities, customer experience, pricing, investment, lifecycle changes, and product improvements in partnership with executive leadership and applicable governance groups.

Use customer behavior, product usage data, market insights, financial measures, operational metrics, and assessment outcomes to evaluate product effectiveness and inform prioritization decisions. Establish and monitor product success measures spanning customer…

Read the full posting

About National Registry of Emergency Medical Technicians

From its Form 990

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