Why National Registry of Emergency Medical Technicians
FY2024 · Form 990Its mission and biggest programs, as filedCertifies EMS professionals' knowledge and skills, maintaining a registry of their status.
- Competency: this program encompasses all activities related to verifying initial and continued competence for candidates seeking or maintaining certification.$18.7M spent in FY2024
- Information: the Registry manages a National database of ems practitioners that interfaces with state licensure bodies, educational programs and ems agencies. In addition, the Registry maintains a website that interfaces with certificants to allow for a streamlined initial and recertification…$3.9M spent in FY2024
- Community relations and research & development: this program accounts for all community outreach efforts of the Registry including display booths at ems conference, traveling and presenting at ems events, visiting and improving relations with state ems offices and other related…$2.2M spent in FY2024
Before you apply
FY2024 · Form 990Independent: from IRS data, not the orgAbout the role
The org's own posting, as writtenDescription Summary: The Product Manager is responsible for leading the strategy, performance, lifecycle, and long-term sustainability of assigned credentialing or healthcare certification product portfolios at the National Registry of EMTs. The position gathers insights from candidates, certificants, customers, subject matter experts, market conditions, business performance, and internal teams to ensure assigned products remain relevant, valuable, financially sustainable, and aligned with the National Registry’s mission.
This role serves as the strategic product owner for assigned external-facing products, balancing customer and candidate value, certification and assessment integrity, operational feasibility, technology enablement, market relevance, and enterprise priorities. The role partners across certification, assessment, finance, technology, marketing, and operations to define product direction, recommend investment priorities, monitor performance, and guide continuous improvement across the product portfolio.
Mission: This role supports the National Registry’s mission by ensuring its credentialing and certification products remain accessible, effective, and responsive to the evolving needs of the communities we serve. By partnering with candidates, certificants, customers, subject matter experts, and internal teams, the position helps translate research, user feedback, and performance data into stronger certification experiences and reliable methods of assessing clinical competence. Through strategic product planning, continuous improvement, and responsible use of technology, the role strengthens the integrity, consistency, and effectiveness of the National Registry’s programs.
Essential Functions
Serve as the strategic product owner for assigned credentialing or healthcare certification product portfolios, accountable for product strategy, portfolio performance, lifecycle management, and long-term sustainability within established governance structures. Develop and maintain product portfolio strategies and roadmaps that reflect customer and candidate needs, market relevance, certification and assessment integrity, organizational priorities, and financial sustainability.
Lead continuous discovery with candidates, certificants, customers, subject matter experts, employers, educators, and internal teams to identify opportunities to improve product value, usability, relevance, and outcomes. Define product direction, priorities, and success measures; make or recommend product decisions related to strategy, roadmap priorities, customer experience, pricing, investment, lifecycle changes, and product improvements in partnership with executive leadership and applicable governance groups.
Use customer behavior, product usage data, market insights, financial measures, operational metrics, and assessment outcomes to evaluate product effectiveness and inform prioritization decisions. Establish and monitor product success measures spanning customer…
About National Registry of Emergency Medical Technicians
From its Form 990- Budget $31.3M · Public Safety, Disaster Preparedness & Relief
- Staff 117 · founded 1970
- Pays its leaders $143K–$306K (10 reported)
- Open jobs 4 · Jobs at National Registry of Emergency Medical Technicians · Full 990 report