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Job · Rockville, IN · Full time

Member Services Associate

Heartland Rural Electric Membership · Mutual & Membership Benefit · $93.8M budget · 65 staff · Since 2014

Why Heartland Rural Electric Membership

FY2025 · Form 990Its mission and biggest programs, as filed

Provides electricity and broadband internet to rural members.

  • Distribution of electricity and broadband internet to members of Heartland remc.$82.2M spent in FY2025

Before you apply

FY2024 · Form 990Independent: from IRS data, not the org
Pays its leaders
$20K–$299K
12 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$78.8M
spent in FY2024
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
65
employees
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
100%
of spending
Looks good: 100% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
+12%
of revenue, FY2024
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
16 mo
of spending, in cash and securities
Looks good: 15.9 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file
IRS status
501(c)(12)
tax-exempt since 2015
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Are you a friendly, organized, and member-focused person who enjoys helping others? We’re looking for a Member Services Associate to join our team and be one of the welcoming faces our members interact with every day. In this role, you’ll welcome and assist members and visitors at our walk-in and drive-thru window. You'll provide excellent service to our members, assist with account and billing questions, process payments, answer incoming calls, and help connect members with the right resources. You’ll make a positive difference in our members’ experience. What We’re Looking For We’re looking for someone who: Enjoys working with people and providing exceptional member service.

Communicates clearly and professionally, both verbally and in writing. Is organized, dependable, and detail-oriented. Works well as part of a team but can also work independently. Has strong computer and organizational skills Qualifications: High school diploma or GED required. Two years of experience in this position or a related field, or an equivalent combination of education and experience. Why Parke County REMC At Parke County REMC, you’re not just an employee — you’re part of a cooperative family that values teamwork, integrity, and service.

We offer: Competitive pay and benefits Opportunities for professional growth A supportive work culture focused on safety and respect The satisfaction of serving your local community Office Hours: Monday- Friday 7:30 am - 4:30 pm Hourly Position : $18 - $21/ hour depending on experience Parke County REMC is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, age, ancestry, genetic information, disability, veteran status or any other characteristic protected by federal, state or local laws. For full job description, click here .

Apply Today If you’re ready to join a trusted cooperative with a proud history and bright future, we’d love to hear from you. DEADLINE TO APPLY: 3 pm on Friday, October 16, 2026

Read the original listing on jobs.smartrecruiters.com

About Heartland Rural Electric Membership

From its Form 990

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