Operations Associate

Make Your Difference at Everstand! Find joy and purpose in a career where you can make a difference every day. Join an inspired team of professionals dedicated to transforming the lives of youth and strengthening families and communities. Formerly known as Board of Child Care, Everstand is an independent nonprofit organization committed to equipping youth and families with the tools, support, and relationships they need to build resilience for life’s greatest challenges. Today, Everstand serves more than 1,000 children annually across 12 locations, creating opportunities for youth and families to thrive. What Is This Job?

As an integral member of the Advancement Department, the Operations Associate is responsible for the timely processing and acknowledgment of gifts, as well as administrative support in the areas of marketing, special events, and the general operations of the Advancement Department. What You'll Do! Process donations, pledges, payments, gift receipts, and donor acknowledgments accurately and on time. Maintain and update donor records in Raiser’s Edge, including data cleanup, deduplication, NCOA updates, recurring gifts, and mailing lists. Prepare daily gift reports and partner with Finance on monthly gift reconciliation. Support donor stewardship, event registration, and attendee management.

Coordinate with vendors and manage marketing materials, promotional supplies, business cards, and Everstand’s online storefront. Manage Purchase Orders and support departmental mailings, inventory, credit card reconciliation, and inter-campus deliveries. Coordinate meeting and event logistics, including scheduling, room reservations, catering, technology, setup, and breakdown. Provide administrative support to the Marketing and Development team, including meeting notes, follow-up tasks, and calendar management. Handle confidential information with discretion, sound judgment, and minimal supervision.

Collaborate across departments while modeling Everstand’s values of Safety, Empathy, Relationships, and Impact and its leadership mindset: Choose kindness. Solve problems and learn together. Make it happen. Support an inclusive environment by honoring differences, acknowledging uniqueness, and amplifying all voices. Required Education and Experience Education & Experience: Bachelor’s degree + 1 year of relevant experience, associate’s degree + 3 years of relevant experience, or High school diploma + 5 years of relevant experience. Preferred: 2+ years of nonprofit and/or customer service experience. Experience with Raiser’s Edge NXT, including the Volunteer and Event Modules, is a plus.

Proficiency with Microsoft Office Suite, Zoom, and Microsoft Teams. Experience with Asana or other project management software is a plus. Strong organizational skills, attention to detail, and the ability to manage multiple priorities and deadlines. What does the benefits package look like? Generous Paid Time Off : Accrue three (3) weeks of vacation annually, plus…

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