Why Augsburg University
FY2024 · Form 990Its mission and biggest programs, as filedProvides private Lutheran four-year university education in Minneapolis, offering urban residential living, diverse dining services, and academic programs for undergraduate and graduate students.
- Postsecondary educationlocated in the heart of minneapolis, Augsburg University educates students to thrive in their lives to be successful professionals, good neighbors, and stewards of an inclusive democracy, engaged in their communities, and uniquely equipped to navigate the complex issues…$106.7M spent in FY2024
- Academic support and student servicesaugsburg University provides innovative programming and support services to nearly 3,500 undergraduate and graduate learners. As an example, the gage center for student success provides advising, tutoring, and other academic support services to all undergraduate and…$23.7M spent in FY2024
- Auxiliary servicesaugsburg university's residence life program seeks to develop residents who are both students and neighbors in an urban collegiate setting. The University has five residence halls and three dining venues. During fall 2025, Augsburg was home to over 700…$9M spent in FY2024
Before you apply
FY2024 · Form 990Independent: from IRS data, not the orgAbout the role
The org's own posting, as writtenDocument every user interaction related to requests for support using ticketing system. Provide general information and technical support to users who walk-up to the TechDesk. Follow defined procedures for escalating issues when necessary. Answer the TechDesk telephone and provide general information and technical support to callers. Follow defined procedures for escalating calls when necessary. Answer the Classroom Services phone and follow defined procedures for dispatching student staff as needed. Contact users to follow up on previously reported problems, researching the issue where necessary. Ensure Augsburg Data security by strictly managing confidential student account information.
Notify supervisor, IT Director, or Librarian on duty of mission- critical/emergency situations. Perform other tasks related to the operation of the TechDesk or IT department, as assigned by supervisor. Work-study eligible students welcome. Scheduling & Hours 7am - 3pm Monday - Friday Minimum 6 hours per week Compensation and Benefits Rate of Pay: $16.45/hour Minnesota Sick and Safe Time Not eligible for health insurance benefits Students must be currently enrolled at Augsburg and must be work study-eligible. Excellent communication skills. Excellent customer service skills. Punctuality and reliability. Staff member's Augsburg account must be in good standing.
Familiarity troubleshooting software and hardware. Medium to advance proficiency with Microsoft Office All student applicants must attach the following for consideration: Resume Cover Letter (optional) Augsburg University is an Equal Opportunity employer. We are committed to providing equal employment opportunity to all applicants and employees regardless of their race, creed, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, transgender status, or any other characteristic protected by federal, state, or local law.
If you need a reasonable accommodation to complete our application process, please contact the Human Resources department by phone at 612.330.1058 or email at [email protected]. Human Resources is located at 20 Memorial Hall.
About Augsburg University
From its Form 990- Budget $153.6M · Education
- Staff 1,428 · founded 1872
- Pays its leaders $163K–$437K (10 reported)
- Open jobs 49 · Jobs at Augsburg University · Full 990 report