Clerk/ Receptionist

Clerk/Receptionist UNION COUNTY COMMUNITY ACTION, INC. Work Location- Hamlet, Richmond County, NC Reports to: Site Manager FLSA- Non-Exempt www.uccainc.org/careers SUMMARY Responsible for customer service, computer data entry, and general office duties for the Main Lobby at the Head Start/Early Head Start Center.

Essential duties

AND RESPONSIBILITIES include the following. Other duties may be assigned. Primary Greets all visitors and families at the Main Lobby. Determines needs and directs visitors and families to appropriate staff. Enters demographic data into computer (CACFP meal attendance & regular child attendance). Maintains records re: meal reimbursement program (CACFP). Maintains files re: child enrollment to ensure compliance with NC Day Care Regulations. Answers phone and directs callers to appropriate staff. Attends all required pre-service training and staff meetings. Completes DSS Day Care and Transportation reports on a monthly basis.

Checks staff attendance daily and emails daily staff attendance report to management. Enters information into Child Plus, such as family information, day care, attendance, etc. Secondary Types memos, letters, and other projects as needed. Assists with daily operations by serving in classroom ratio as needed and as determined by the Site Manager. This includes assisting in operations by providing restroom breaks and other brief breaks to classroom ratio staff as determined necessary by the Site Manager.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED), EDU 119; and six months to one-year related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

OTHER SKILLS AND ABILITIES Incumbent must demonstrate a working knowledge of master telephone systems, desktop computer, related software, printer, calculator, copier, risograph, and fax. OTHER QUALIFICATIONS Employee must pass an annual physical, TB screening, and submit to random drug screenings. CERTIFICATES, LICENSES…

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