Case Manager

Description This position will be part of our Psych@Home program. At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first , striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career.

As a full-time employee, you will have access to the following employer/employee paid benefits: Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more Robust earned paid time off program (PTO) Federal Loan Forgiveness Program (available on eligible roles) Professional Development Support SCOPE OF ROLE Reporting to the Manager, Psych@Home Services, the QMHS, Psych@Home provides high-intensity services in the community to individuals with acute behavioral health exacerbation. operates primarily in the community and will be key in the development and execution of client treatment plans.

The QMHS will provide clients and their families with ongoing community support resources including transportation for access to identified resources. The QMHS acts as an outstanding subject matter expert related to client needs and will foster positive relationships to all clients, their families, and Signature Health team members. HOW YOU’LL SUCCEED Diligently develop, prepare and present treatment program work material to clients. Plan, coordinate, and provide reliable transportation to clients to access identified resources as part of their treatment plans.

Work hours are expected to be dedicated primarily to service delivery in community-based settings, including client homes and other locations in the community in accordance with client treatment plans, safety guidelines, and agency policies. Assist with technology coordination. Assist with census management. Maintains clear communication and professional boundaries with all clients. Act as a subject matter expert and provide support in accessing and developing a sober support network. Collaborates effectively with a client’s treatment team.

Create an outstanding experience for both adult and child clients (SMD/SED, CD/Dual DX) by identifying support needed in the following areas: educational, medical, vocational, housing, and daily living skills resulting in clients to be successful in their communities. Encourage, monitor, and follow-up on client engagement and participation in all treatment plan activities. Provide clinically appropriate transportation in personal vehicle for clients to and from medical and behavioral health appointments, community resources, and other essential services, ensuring safety, professionalism, and punctuality. Serve as a liaison with in-patient units.

Maintain client charting electronically in accordance with…

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