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Job · Anchorage, AK · Full time

Member Service Officer - Interactive

Credit Union · $109.4M budget · 509 staff · Since 1982

Why Credit Union

FY2025 · Form 990Its mission and biggest programs, as filed

Helps members reach financial goals through excellent service and value.

  • Provide services to eligible members

Before you apply

FY2024 · Form 990Independent: from IRS data, not the org
Pays its leaders
$160K–$570K
11 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$86.6M
spent in FY2024
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
509
employees
10 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Surplus or deficit
+14%
of revenue, FY2024
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
25 mo
of spending, in cash and securities
Looks good: 24.5 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file
IRS status
501(c)(14)
tax-exempt since 1993
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

The Interactive Member Service Officer (IMSO) delivers exceptional and high-quality member service across in-branch, virtual (Zoom Rooms), phone, and online channels. This position manages the full lifecycle of deposit and consumer loan accounts, ensuring regulatory compliance, operational accuracy, and a seamless member experience. Demonstrating deep expertise in CU1 products, services, and digital platforms, IMSOs support team development through mentoring and cross-training of new hires and act as Subject Matter Experts for new systems, pilot programs, and products

Read the original listing on recruiting2.ultipro.com

About Credit Union

From its Form 990

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