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Job · Scottsdale, AZ · Full time

Center Operations Manager - PlasmaSource

Vitalant · Health Care · $739.6M budget · 5,200 staff · Since 1943

Why Vitalant

FY2024 · Form 990Its mission and biggest programs, as filed

Collects and researches blood donations to advance medical treatments.

  • Blood services division - blood banking the primary purpose of the blood services division (bsd) is to provide a safe and stable supply of blood and blood components to hospitals and medical facilities. The strength of bsd is that IT…$547.6M spent in FY2024
  • Vitalant laboratories (vl) - Vitalant laboratories' staff of highly trained and experienced personnel provide support and expertise to hospitals, transfusion and transplant centers and other healthcare facilities for their transfusion medicine needs. Vl operates eighteen laboratories for (irl) immunohematology reference…$51.7M spent in FY2024
  • Vitalant research institute (vri) - the Vitalant research institute carries out studies funded by extramural grants (nih and other agencies) and receives intramural funding from Vitalant between $7.0m and $10.0m each year. Vri has historically been noted for contributions to…$33M spent in FY2024

Before you apply

FY2024 · Form 990Independent: from IRS data, not the org
Peers pay
$43K–$108K
Arizona orgs
Fine: from the org's Form 990.
Pt VII · Sec A
Pays its leaders
$571K–$1.8M
12 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$738.9M
spent in FY2024
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
5,200
employees
475 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
86%
of spending
Looks good: 86% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
+<1%
of revenue, FY2024
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
11 mo
of spending, in cash and securities
Looks good: 10.6 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file
IRS status
501(c)(3)
tax-exempt since 2015
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide. Work Shift (if applicable): Shift 1 (United States of America) Job Description: Salary: $103,604.80 - $139422.40 HELP BUILD WHAT’S NEXT IN BLOOD COLLECTION PlasmaSource is opening a new blood donation center in Saratoga Springs, Utah, and we’re looking for a Center Operations Manager to help lead this exciting launch.

As an emerging business line within Vitalant, PlasmaSource combines the energy of a growing organization with the resources and experience of an established one.

THE OPPORTUNITY

The Center Operations Manager will play a critical role in launching and leading PlasmaSource’s new Saratoga Springs center. This is more than managing daily operations-it’s an opportunity to build a high-performing team, shape culture from Day One, and establish an exceptional donor experience while driving service, quality, operational, and financial results. Working across operations, training, quality, regulatory, and marketing, you’ll help create a safe, efficient, and innovative center that sets the standard for what’s next in plasma and blood collection.

WHAT YOU’LL DO: Lead and Develop the Team · Hire, train, supervise, and evaluate assigned team members. · Build a high-performing team through clear expectations, coaching, feedback, and accountability. · Foster a positive, collaborative culture while supporting employee development and career growth. · Partner with Training and Quality to ensure employees have the knowledge and resources needed to succeed.

Lead Center Operations · Oversee daily PlasmaSource center operations, including staffing, workflow, inventory, and facility needs. · Monitor operational performance and implement improvement measures when needed. · Ensure production targets, quality goals, and established cost expectations are achieved. · Maintain appropriate inventory and supplies to support daily operations. · Respond appropriately to temperature alarms and other operational issues. · Prepare accurate daily, weekly, monthly, and other required reports. Deliver an Exceptional Donor Experience · At PlasmaSource, the experience matters.

You’ll help create a center where donors feel welcomed, respected, informed, and valued. · Ensure consistently high levels of customer service throughout the collection process. · Build rapport with donors and support satisfaction and retention. · Address donor concerns and complaints professionally and effectively. · Use feedback and operational insights to identify opportunities to improve the donor experience. Champion Quality, Safety, and Compliance · Ensure all activities comply with applicable regulations, internal SOPs, and defined…

Read the full posting

About Vitalant

From its Form 990
  • Budget $739.6M · Health Care
  • Staff 5,200 · founded 1943
  • Pays its leaders $571K–$1.8M (12 reported)
  • Open jobs 78 · Jobs at Vitalant · Full 990 report

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