The full posting, as written
Job Overview : The Program Coordinator will provide essential support to the Marriage Matters Program, which focuses on strengthening marriages and family relationships through education, counseling, and community outreach. This role assists the Program Manager II in coordinating program activities, managing logistics, and ensuring smooth delivery of services across Miami-Dade and Broward Counties. The Program Coordinator will also maintain accurate records, communicate with participants, and help implement curricula aligned with Be Strong International’s mission to empower families and promote emotional wellness.
Manager to list the top 5 critical duties for this role (these will be used to qualify/measure a new hire during their probationary performance review). Program Coordination and Delivery - Coordinate and support all Marriage Matters program activities across Miami-Dade and Broward Counties, ensuring sessions, events, and services are delivered on schedule, with appropriate materials, venues, and technology in place. Compliance, Documentation & Reporting - Ensure all program documentation including intake forms, attendance records, surveys, evaluations, and reports are completed accurately and submitted on time in accordance with contract, funder, and organizational requirements.
Data Management & Program Quality Assurance - Oversee accurate data entry and program file management, monitor survey and assessment completion, and conduct program visits, evaluations, and curriculum fidelity checks to ensure compliance and high-quality service delivery. Staff Coordination & Supervision - Train, support, and supervise assigned success coaches (2–5), ensuring adherence to program expectations, policies, and procedures while providing ongoing guidance, feedback, and support to promote effective service delivery.
Operational & Budget Support - Support the Program Manager II with budget oversight and operations by managing requisitions, approving timesheets, ordering supplies and promotional materials, coordinating meetings, and assisting with contract amendments and funding renewals. Additional Responsibilities and Duties Complete all required program trainings, including compliance, curriculum, child abuse reporting, and domestic violence. Support program management systems and assist in updating key documents (e.g., SOPs, intake forms, parent handbook, policies, surveys). Collaborate with Program Manager II on contract amendments and funding renewals.
Prepare and organize program documentation, reports, and evaluations. Coordinate logistics for program delivery, including venue arrangements, materials, and technology needs. Maintain strong relationships with contract managers and program personnel. Train success coaches on program expectations. Manage budgets, approve timesheets and requisitions, and order supplies and promotional materials. Ensure timely distribution of program policies and procedures and coordination of monthly program…