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Job · New Haven, CT · Full time

Practice Manager

Fair Haven Community Health Clinic · Health Care · $77.9M budget · 388 staff · Since 1971

Why Fair Haven Community Health Clinic

FY2024 · Form 990Its mission and biggest programs, as filed

Provides excellent, accessible healthcare to the medically underserved, regardless of ability to pay.

  • The Clinic experienced 124,456 medical related patient visits, 28,369 mental Health related visits, and 6,712 dental visits for the fiscal year june 30, 2025.$45.7M spent in FY2024
  • Wic program provided nutrition education and food benefits for pregnant and lactating women, infants, and children under the age of five. Approximately 1,259 people benefited from this program.$1.4M spent in FY2024

Before you apply

FY2023 · Form 990Independent: from IRS data, not the org
Pays its leaders
$169K–$310K
11 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$49.6M
spent in FY2023
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
388
employees
23 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
78%
of spending
Looks good: 78% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
+26%
of revenue, FY2023
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
11 mo
of spending, in cash and securities
Looks good: 10.9 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2023
latest Form 990
Fine: the latest return is for FY2023, 3 tax years back; within 3 tax years.
IRS e-file
IRS status
501(c)(3)
tax-exempt since 1972
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health.

As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.

Position Summary

The Practice Manager will provide leadership, management and oversight of the practice operations of one or more of our health center locations and be will be responsible for overseeing and optimizing all aspects of access services while maximizing resource utilization to ensure high-quality care delivery and patient satisfaction.

Key Responsibilities

Reporting to the Sr. Practice Manager, the Practice Manager will serve as the primary point of contact for site operations and day-to-day challenges. Typical duties include but are not limited to: Manage patient access teams to ensure efficient appointment scheduling and registration processes. Collaborate with clinicians and administrative staff to ensure schedules meet patient demand. Design and oversee scheduling templates to optimize clinician and staff utilization Monitor and adjust schedules to ensure full usage of resources Ensure adequate clinical and support staffing levels during extended hours of operation.

Coordinate with clinical teams to maintain seamless care delivery during all shifts. Implement contingency plans to address staffing shortages or unexpected changes. Monitor key performance indicators (KPIs) related to patient access, such as appointmentavailability. Implement strategies to improve patient flow and minimize wait times. Ensure compliance with health center regulations, policies, and best practices by training staff and monitoring staff Proactively solve problems, administrative issues, or patient complaints in a timely manner. Foster a positive work environment that supports teamwork, professional growth, and person-centered care.

Track and report on staffing and scheduling efficiency, patient satisfaction, and other operational metrics. Use data insights to identify areas for improvement and implement solutions. Participates in additional special projects and other duties as assigned Qualifications Bachelor's degree required; equivalent experience may be considered. Three or more years progressive management experience in a medical practice or integrated health system…

Read the full posting

About Fair Haven Community Health Clinic

From its Form 990

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