Why Hopelink

FY2024 · Form 990Its mission and biggest programs, as filed

Provides emergency shelter, stable housing, and comprehensive case management services, including financial and adult education, to help families permanently exit poverty.

Hopelink operates a special needs transportation brokerage for king and snohomish counties, provides direct transportation services under contract to king county metro, and provides mobility management services for king county. For the year ending june 30, 2025, a total of…$70.2M spent in FY2024
Hopelink provides food, emergency financial assistance to assist low income families, distributes federal dollars to those who need help with energy bills, and teaches energy conservation. For the year ending june 30, 2025, Hopelink food banks distributed more than 6,187,193…$24M spent in FY2024
Hopelink equipped to exit poverty programs provide families with emergency shelter, transitional housing, and permanent housing. For the year ending june 30, 2025, emergency shelter and transitional housing programs provided 105,193 bed nights and permanent housing provided 123,215 bed nights.…$6.3M spent in FY2024

Before you apply

FY2023 · Form 990Independent: from IRS data, not the org

Pays its leaders

$138K–$244K

12 officers reported

Fine: from the org's Form 990.

Pt VII · Sec A

Budget

$96.5M

spent in FY2023

Fine: from the org's Form 990.

Pt I · Ln 18

Staff

523

employees

6,677 volunteers

Fine: from the org's Form 990.

Pt I · Ln 5–6

Spent on programs

91%

of spending

Looks good: 91% of spending went to programs; 75% or more.

Pt IX · Ln 25 · col B

Surplus or deficit

−7%

of revenue, FY2023

Concern: revenue was below expenses in the latest filing.

Pt I · Ln 19

Cash reserves

5 mo

of spending, in cash and securities

Looks good: 4.8 months of spending in cash; 3 or more.

Pt X · Ln 1–2 · Pt I · Ln 18

Latest return

FY2023

latest Form 990

Fine: the latest return is for FY2023, 3 tax years back; within 3 tax years.

IRS e-file

IRS status

501(c)(3)

tax-exempt since 1977

Looks good: listed by the IRS.

IRS BMF

Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Title: NEMT Contract Specialist Location: Bellevue, WA Work Schedule: Hybrid schedule Monday – Friday 8:00am – 5:00pm with some flexibility. Typically, 75% onsite and 25% remote. More onsite time may be required during training or based on business need. This position requires frequent travel within King and Snohomish Counties. Posting closes: Monday, October 19 th Who we are: Since 1971, Hopelink has provided stability-building programs for people experiencing poverty, immigrants and refugees, and people with disabilities. We are the largest nonprofit in North and East King County. Make an impact in your community!

Hopelink equips people to exit poverty through comprehensive services, impactful partnerships, and advocacy for equitable opportunities for all. Join us! Hopelink programs work in tandem to fill gaps, supporting each family or individual’s unique needs. These include food, energy, and financial assistance, housing with case management, mobility management, non-emergency medical transportation, Dial-a-Ride Transit (DART), English for work, family development, and financial capabilities.

To learn more, go to https://www.hopelink.org/ The career opportunity: The Non-Emergency Medical Transportation (NEMT) Contract Specialist works with Hopelink Transportation Brokerage service partners (transportation contractors) as a liaison and compliance monitor. The Contract Specialist is responsible for monitoring and auditing the service of our contracted service providers’ performance to ensure the safe, reliable, and cost-effective transportation of clients.

This position also works independently to facilitate the relationships between Hopelink and medical facilities; monitoring service, contractual compliance, evaluating effectiveness, troubleshooting issues and educating facility staff on the NEMT program. The ideal candidate will be detail-oriented, resourceful, exercise sound judgment, and possess a passion for limiting barriers to healthcare access. What qualities we are looking for: We’d love to hear from you. So, if you are interested in this position, but don’t meet every single point on this job posting, please still get in touch. We would be happy to connect and see if you could be a great fit. We offer paid training!

One year or more of experience in the transportation field with knowledge of contractual compliance processes and procedures for non-compliance. One year or more of experience establishing and maintaining effective working relationships with employees, contractors, and external agencies. Strong planning and organizational skills. Collaborative and team player. Ability to exercise sound judgment and creatively problem solve. Exceptional verbal and written communication skills. Experience with paratransit services, DOT, and ADA regulations preferred. Reliable personal transportation, a valid driver’s license, and proof of auto liability insurance required.

Willingness and ability to travel throughout King and Snohomish…

Read the full posting

About Hopelink

From its Form 990

Budget $109M · Human Services
Staff 523 · founded 1971
Pays its leaders $138K–$244K (12 reported)
Open jobs 12 · Jobs at Hopelink · Full 990 report