Assistant Branch Manager I

Department : Member Relations Reports To : Branch Manager Classification : Non-Exempt About Rogue Credit Union : Rogue Credit Union is a member-owned, not-for-profit financial cooperative headquartered in the Rogue Valley located in beautiful southern Oregon. Providing services to our members in select Oregon, California and Idaho counties. We strive to make an impact in the communities we serve by living, giving, and supporting local. Our mission is to provide exceptional member experiences that build mutually beneficial relationships to create the most loyal members in the nation.

Here at Rogue, we believe in having a culture of happy team members who feel supported, have the chance to grow their careers, and LOVE where they work! Role : Assists in the direct delivery of services to members and through branch staff. Works with the Branch Manager to increase member loyalty development and achieve credit union and branch specific strategic goals. Hires, develops, and supervises assigned staff. Essential Functions & Responsibilities : 55% Assists the Branch Manager in achieving the credit union's Vision, Mission, Guiding Values and Service Promises in assigned branch.

Recruits, hires, trains, coaches and manages a highly qualified staff sufficient to meet the needs of the areas assigned. Establishes and maintains objective accountability measurements and evaluates performance on all direct reports. Creates and maintains a coaching culture to consistently strive toward the highest level of achievement and performance for every employee. Provides leadership to ensure Tellers and other assigned staff reach strategic branch and individual goals. Participates in the scheduling of hours. Oversees general operations, daily practices and monitors product delivery quality. Opens or closes branch, conducts meetings, and provides report information as needed.

20% Serves Members as a top priority. Provides information and assistance. Troubleshoots and resolves Member concerns and problems. Backs up Tellers and other branch positions as needed. 10% Stays current on and ensures staff are in compliance with all applicable regulations and credit union guidelines. Responsible for compliance issues associated with deposit programs including Regulations B, D, E, Z, CC, and DD. 5% Assists in the development, proposals, and acceptance for and implement deposit program strategy and policy; leads activity related to new product development with respect to deposit programs and products.

5% Assists in the establishment of annual operational budget and helps monitor performance to budget throughout the year; establishes annual sales goals (in conjunction with marketing) for deposit products and initiates actions to achieve the goals. 5% Proactively performs other duties as needed or assigned. Knowledge & Skills :

Experience

Three years to five years of similar or related experience.

Education

A high school education or GED. Knowledge and in-depth understanding of and…

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