MEDICAL ASSISTANT

POSITION PURPOSE: Provide supportive and services to patients under the supervision of skill nursing (RNs) staff. Team member in the delivery of health care services. POSITION REQUIREMENTS / QUALIFICATIONS: Education/Experience: High School diploma or GED equivalent. Graduate from an approved Medical Assistant (in Florida or any other State) 1-2 years experience in a medical setting desired. Licensure / Certification: Certified as a Medical Assistant. Must maintain current CPR certification from the American Heart Association. Skills / Ability: Knowledge of medical terminology. Good communication skills and interpersonal relationships. Must type a minimum of 20 - 30 WPM.

Bi-lingual skills desired. POSITION RESPONSIBILITIES (THIS IS A NON-EXEMPT POSITION) QUALITY OF WORK Consistently gives accurate attention to all details. Communicates effectively and expresses ideas clearly; actively listens and always follows appropriate channel of communications. Consistently greets patients and treats patients with respect. Accurately sets up for exams, i.e. PAPS, etc. to reduce patients’ delay. Anticipates providers’ needs when preparing patients. Demonstrates concern for patient flow. Prepares unit for next patient’s needs; very thorough and accurate. Cleans area for next day patients care to reduce delays.

Always cross checks patients’ paperwork to ensure accuracy of medical records. Knowledgeable and comfortable with Intergy System and making appointments. Follows Policies and Procedures for Infection Control. QUANTITY OF WORK Produces a consistent volume of acceptable work. Completes assigned task in a timely manner. Finds appropriate task to do in down time. Willingly accepts duties not ordinarily assigned to facilitate patient care. Prioritizes tasks assigned, requests help as needed and maintains productivity. Keep providers’ room stocked at all times to prevent delays in patient care. Completes B&E (billing and encounter) forms within the same day of intervention.

Provides accurate and timely documentation in patient charts within the same day of intervention. KNOWLEDGE OF JOB Possesses general knowledge of the CHI system, procedures, location of all departments, treatment areas and other patient services. Adheres to Department Policies and Procedures in performing duties and assignments. Generally knowledgeable regarding the job requirements. Demonstrates the ability to work with a diverse population. Discharges patients taking off doctor’s orders for follow-up care, i.e. lab requests, consults, etc… Understands the importance of the computer environment and is willing to learn new skills.

Knows the limitations of their job and reports appropriately to their supervisor. JUDGEMENT AND DECISION MAKING Seeks guidance and direction as necessary for the successful completion of job duties. Consistently combines ethical judgment with technical skill within the Policies and legal guidelines of CHI. Follows written and verbal instruction as directed…

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