Service Supervisor

Are you a self-motivated and reliable person who can work with adults with disabilities while helping them develop their skills and grow? Then we need you! At Easterseals Hawaii, we are dedicated to serving people with disabilities and building communities of Aloha where everyone has the ability to live independent, fulfilling lives. Our Service Supervisors promote the individual growth of program participants in a safe and positive learning environment (either in a program, community, or home-based setting) with a focus on increasing the participant’s options, opportunities, and community integration with daily life in support of our mission to make a positive difference.

Core Responsibilities & Essential Job Functions Maintain a participant caseload and encourage participant’s independence and self- determination. Attend Individualized Service Plans (ISP) and other relevant meetings as required. Assist Program Manager in conducting staff orientation, training, and performance evaluations. Assess participants’ current level of independence to develop objectives and appropriate activities (based on the ISP) so mental, physical, social intellectual, and emotional development goals (based on Person Centered practices) and community integration can be achieved. Community integration and participation in chosen activities in the participant’s interest.

Communicate with outside agencies and facilities to ensure services are being offered and provided (Handi- van, case managers, and OPG) Supervise Direct Support Workers (DSW), and Activity Coordinators (ACs) to ensure Waiver and CARF compliance and best practices. Supervise DSWs and oversee the day-to-day participant activities to ensure program goals and objectives are being addressed according to the safety protocols laid out in the ISP. Train DSWs to work with participants to increase their level of independence by implementing the ISP, collecting data, document progress notes, report, and adverse events.

Review and approve documentation of GERs, mileage, timecards, activity reimbursement/advancement, and other documentation. React appropriately and positively to participant behaviors, working to understand and teach appropriate intervention techniques with the behavior specialist, helping to support alternative methods. Conduct opening and closing duties of facility according to procedures established, as requested. Execute emergency procedures, emergency phone tree, and program evacuation plans. Appropriately interpret and implement policies, procedures, and regulations of ESH; training provided. Maintain QA of charts on a regular basis. Provide direct services as requested.

Qualifications

Minimum Education, Experience & Training Equivalent to: Bachelor’s degree from an accredited college or university program in social sciences or education; or in another field with 1+ years verifiable experience working directly with individuals with disabilities or the elderly; or Registered Nurse licensed in…

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