Fixed Term CARE Case Manager

External Applicants: Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description. Cover Letter and Supporting Documents: Navigate to the "My Experience" application page. Locate the "Resume/CV" document upload section at the bottom of the page. Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files. Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents.

You will not be able to modify your application or add attachments after submission. Current Employees: Apply from your existing Workday account in the Jobs Hub. Do not apply from this website. A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.

Job Description

Summary The CARE Case Manager coordinates routine and crisis case management for the WFU students, faculty, staff, and community. This position serves as a member of the WFU CARE Team. Additional responsibilities include community education and outreach, data collection, relevant special projects, and other general case management duties for the Office of the Dean of Students in collaboration with University and community partners.

Job Description

This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.

Essential Functions

Provide case management services for students, staff, and faculty experiencing personal, medical, or mental health-related crises. This includes helping individuals become connected with on and off-campus support resources, communicating appropriately with all parties involved, and engaging in timely documentation. Serve as one primary point of contact for the WFU community regarding. persons in need of caring outreach and/or case management coordination).

Maintain case notes containing sensitive information and provide accurate and thorough documentation of weekly Team meetings, emergency meetings, as well as daily case management activities throughout the week via electronic record-keeping. Provide support for CARE Team activities (e.g., weekly and ad hoc meetings). Collaborate with campus partners, departments, schools, and colleges to achieve case management goals. Required Education, Knowledge, Skills, Abilities: Master’s degree in Social Work, Mental Health, Human Services, Higher Education, Counseling Divinity, or related field and two years of relevant work experience.

Excellent interpersonal communication skills; ability to communicate effectively with groups and work and communicate well in a team environment. Ability to assess information regarding identified needs for case management, caring outreach, and persons of concern…

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