Job · San Jose, CA · Full time

Call Center Representative

Gardner Family Health Network · Health Care · $96M budget · 757 staff · Since 1967

Why Gardner Family Health Network

FY2024 · Form 990Its mission and biggest programs, as filed

Offers affordable, comprehensive medical and mental healthcare, plus prevention and advocacy.

  • Gardner Health Services (GHS) is dedicated to providing high quality, comprehensive medical and mental healthcare, including prevention and education, early intervention, treatment and advocacy services which are affordable, respectful, culturally, linguistically and age appropriate. Compromised of 10 locations serving patients…$77.3M spent in FY2024

Before you apply

FY2023 · Form 990Independent: from IRS data, not the org
Pays its leaders
$266K–$523K
7 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$89.6M
spent in FY2023
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
757
employees
227 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
83%
of spending
Looks good: 83% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
+6%
of revenue, FY2023
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
5 mo
of spending, in cash and securities
Looks good: 4.7 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2023
latest Form 990
Fine: the latest return is for FY2023, 3 tax years back; within 3 tax years.
IRS e-file
IRS status
501(c)(3)
tax-exempt since 1970
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Gardner Health Services is currently recruiting to fill the following Call Center Representative position at the CompreCare Health Center located at 3030 Alum Rock Ave. San Jose, CA 95127. Temporary, Full-time, 40 hour/week position. Temporary employees are not eligible to receive medical benefits. This position handles all aspects of patient registration, eligibility confirmation, appointment scheduling and serves as the front line representative for Gardner's various clinics. The successful Call Center Representative will be detail-oriented and have solid data-entry and computer skills. The positions requires a high level of organization and excellent written and verbal communication.

Call Center Representatives are expected to display excellent customer service where active listening and empathy are critical. Previous experience in a medical setting is preferred but not required. Serving as a Call Center Representative is a great way to begin your career in the healthcare industry! Applications will be reviewed on a first come, first serve basis. Apply now!

Minimum Qualifications

The minimum qualifications of the position are listed below. An equivalent combination of education and experience may be considered. High School Graduate or GED Two years of experience in customer service and/or related clinical environment Bilingual in Spanish required Related healthcare certifications preferred (such as Medical Administration, for example) Working knowledge of medical terminology preferred PLEASE SEE ATTACHED FOR THE FULL JOB DESCRIPTION Working at Gardner Health Services Employees at Gardner Health Services define the meaning of community service. Gardner employees are passionate about helping people in the community of which they are a part.

Staff members are deeply valued both by the community in which they serve, their fellow colleagues, and company administration. A strong sense of teamwork, empathy, and dedication exists amongst Gardner staff that truly embodies what health care professionals should be. Gardner Health Services takes tremendous pride in seeing the growth and professional advancement of its employees. Employees enjoy a healthy work/life balance and a commitment to diversity and inclusiveness. Additionally, job security is excellent and has led to longtime retention of Gardner personnel.

Whether you are new to the healthcare industry and looking to get exposure to a possible career in healthcare or a seasoned veteran who wants to make an impact in the community, Gardner Health Care has a position for you. Gardner Health Services offers market competitive salaries and an excellent benefits package for eligible employees, including minimal out-of-pocket expenses for health, dental and vision insurance for an entire family. Also included is 401(K) profit sharing contributions, life insurance, an employee assistance program, annual education reimbursement, and a generous paid time off and holiday leave bank. Who We Are Gardner…

Read the full posting

About Gardner Family Health Network

From its Form 990

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