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Job · Washington, DC

Product Lead

Think of US · Human Services · $9.6M budget · 30 staff · Since 2017

Why Think of US

FY2024 · Form 990Its mission and biggest programs, as filed

Transforms child welfare by integrating lived experience for healing and thriving.

  • "virtual support services (vss) is a tech-enabled resource navigation model that helps young people and caregivers quickly find and access the resources they need. Through vss, users can search and apply for support based on their priorities, urgency, and preferences-backed…$2.7M spent in FY2024
  • The center for lived experience (cle) - a groundbreaking participatory research, proximate policy, and community-building initiative - integrates the insights, data, and leadership of people with lived experience to re-architect the child welfare system. We publish groundbreaking research, work with…$2.4M spent in FY2024
  • Our systems change lab leverages our research and design method - rooted in the principles of human-centered problem-solving that powers the private sector - to drive innovation. Partners have little capacity to design and test new solutions. As a result…$1.7M spent in FY2024

Before you apply

FY2024 · Form 990Independent: from IRS data, not the org
Pays its leaders
$192K–$370K
6 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$14.6M
spent in FY2024
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
30
employees
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
81%
of spending
Looks good: 81% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
−52%
of revenue, FY2024
Concern: revenue was below expenses in the latest filing.
Pt I · Ln 19
Cash reserves
34 mo
of spending, in cash and securities
Looks good: 33.7 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file
IRS status
501(c)(3)
tax-exempt since 2017
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

About Think of Us Think of Us (TOU) is transforming the child welfare system into one where young people and families can heal, develop, and thrive. We drive purpose-driven work aligned with meaningful systems change, powered by data and the insights of lived experience. Our focus is on prevention, keeping families strong before crisis, and on building kinship-first systems so children grow up with people they know and trust. Through bold collaborations with leaders and innovators across the public and private sectors — from Presidential Administrations to local providers — we identify leverage points and co-create solutions that re-architect child welfare for the future.

Here’s what this looks like: Built the Lived Experience Engine into the largest dataset of its kind (51,000+ voices), powering AI tools and shaping reforms Partnered with California to launch the Kinship Accelerator in 8 counties, backed by $150M and a budget increase from $317M → $896M Drove a national kin-first shift: 39 states (plus 5 tribes) adopting kinship standards, unlocking $3B for families Operate one of the largest direct resource networks, connecting 1,827 families to $28M+ in support Our team members share a commitment to driving systems change through creative problem-solving, obsessive curiosity, and a love of quickly driving innovative, measurable, and impactful results.

Position Overview

Department: Technology & Innovation Reports to: Executive Leadership Direct Reports: N/A Location: Hybrid; Washington, DC (min. 3 days in the office) Category: Full Time/Exempt This is the first dedicated product-management role for the ConnectMe platform, taking over day-to-day product ownership from Executive Leadership. You will translate Think of Us’ organizational strategy, program goals, user needs, lived experience insights, and technical opportunities into a clear product strategy and roadmap. You will own decisions about what gets built, in what order, why it matters, and what the team will not pursue.

Your primary focus will be ConnectMe, a reimagining of our resource navigation warmline that connects young people and families involved with the child welfare system to the resources and support they need. As Think of Us identifies additional product opportunities, you will also help evaluate and shape emerging ideas without allowing every promising concept to become an immediate roadmap commitment. We operate as a modern, AI-enabled product team. We define the outcomes we are trying to create, prototype and ship, measure performance in the real world, learn from users and operational evidence, and iterate. This is not government contracting or build-to-spec work.

Our users include Think of Us staff and the children, young people, families, and caregivers they serve. State partners help us deploy and operate our services, while Think of Us retains responsibility for the core product direction and roadmap. The role requires the seniority to operate with significant…

Read the full posting

About Think of US

From its Form 990

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