Human Resource Generalist

Overview

The HR Generalist plays a critical role in fostering a positive, supportive, and inclusive employee experience across Loretto. This position provides day‑to‑day HR support to employees, managers, and union partners; fosters collaborative labor management relationships; and ensures the consistent, fair and timely application of organizational policies and collective bargaining agreements. The Generalist will serve as a subject matter expert in labor relations matters, with a focus on unionized clinical and non-clinical staff, grievance management, contract administration, and labor dispute resolution.

This individual is the primary point of contact for all Labor and Employee Relations questions, concerns, and communications.

Responsibilities

Job duties specific to this position: Interpret and administer collective bargaining agreements (CBAs). Investigate and respond to grievances, advise managers on resolution strategies, and maintain the grievance tracking system. Knowledge and support of the Job Bid process. Serves as backup to the HR Coordinator on administrative tasks. Facilitates grievance meetings, monthly Labor Management meetings, investigation interviews, disciplinary, and 8-factor meetings. Records grievances into tracking system. Schedules Step II & III grievance meetings and tracks grievances through all steps to closure.

Represent the organization in Step 1–3 grievance meetings and assist in arbitration and regulatory hearing preparations. Attend unemployment hearings. Assist in managing union requests, information sharing, and responses to unfair labor practice charges. Collaborates with business unit management to improve work relationships, build morale, and increase productivity and retention. Assist with annual PTO buy back process Conduct supervisor training on contract interpretation, workplace investigations, and labor policies. Coordinates unemployment claims and represent the company as needed for hearings.

Support training to assigned business units by collaborating with Learning and Development staff. Assists in conducting New Employee Orientation. Partner with HR Labor Team, Employee Experience, Legal, and department leadership to ensure consistency and compliance with labor laws (FMLA, PFL, ADA, OSHA, etc.). Maintain records of labor relations activity and generate reports as needed. Contribute to initiatives that promote a positive and compliant labor environment. Participate as an active member of the Human Resources Department in developing department goals, objectives, and systems. Escalates issues up the chain of command as necessary.

Manages and facilitates all retention committees and partners directly with the Employee Experience team, HR Business Partner and site leadership to ensure effective implementation. Conducts daily site rounding and employee engagement by regularly checking in with staff to build trust and strengthen relationships. Proactively engages with BU leaders to share trends…

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