Why Stratacor
FY2024 · Form 990Its mission and biggest programs, as filedProvides dental and health service benefits, grants, and care access through its network of nonprofit subsidiaries to promote community oral health and wellness.
- Stratacor is the parent of delta dental of minnesota, delta dental of minnesota foundation, delta dental of nebraska and health ventures network, each of which are not for profit subsidiaries organized to promote oral health, health and/or access to the…$1.21B spent in FY2024
Before you apply
FY2024 · Form 990Independent: from IRS data, not the orgAbout the role
The org's own posting, as writtenThe Quality Analyst (QA) will be responsible for monitoring quality of Call Center Representatives, tracking their performance in a quality monitoring system, generating quality metrics reports, and providing coaching and feedback to phone agents. The QA will also provide ongoing performance data, and analyze trend progress across the team as well as individually to identify root cause and implement continuous improvement initiatives to meet or exceed quality goals. QA will collaborate with operations leadership as well as trainers to ensure all quality requirements and expectations are clear.
Follow up with those on development plans to determine progress against the plan and provide further recommendations for improvement.
About Stratacor
From its Form 990- Budget $1.24B
- Staff 157 · founded 1996
- Pays its leaders $76K–$3.6M (12 reported)
- Open jobs 7 · Jobs at Stratacor · Full 990 report