Why Direct Relief
FY2024 · Form 990Its mission and biggest programs, as filedDelivers essential medicines and medical supplies to locally-run healthcare facilities worldwide to support people affected by poverty and emergency situations.
- Community health - Direct Relief, through its community health initiatives, equips health professionals in low-resource settings with the medical resources they need to diagnose, treat, and care for their patients - regardless of ability to pay. In the fiscal year…$1.09B spent in FY2024
- Disaster response - Direct Relief, through its disaster response programs, addresses the needs of vulnerable communities before disasters strike by pre positioning emergency medical materials with healthcare facilities in areas at risk from natural disasters. When disasters occur, Direct Relief…$616.7M spent in FY2024
- Disease prevention and treatment - to alleviate the disease burden in providers to assess immediate needs, understand the situation, and respond quickly and precisely. Direct relief's efforts are always in response to specific requests from local partners and in accordance…$579.7M spent in FY2024
Before you apply
FY2024 · Form 990Independent: from IRS data, not the orgAbout the role
The org's own posting, as writtenSummary
The Quality Systems Manager is responsible for the management, effectiveness, and continuous improvement of the organization's Quality Management System (QMS). This role provides oversight of electronic QMS workflows including document control, training management, change control, and quality metrics. The Quality Systems Manager partners across departments to ensure processes remain compliant, effective, and aligned with organizational objectives while driving continuous improvement initiatives.
Responsibilities
Quality Management System Maintain quality system processes and standards Lead the implementation and continuous improvement of QMS workflows and modules Facilitate the development of global QMS processes and workflows Configure and maintain user accounts in QMS Develop and maintain Quality dashboards Documents & Training Oversee document control processes by facilitating the development, revision, and maintenance of procedures, work instructions, forms, training materials, and other controlled documents. Support change management activities by coordinating reviews, routing approvals, tracking implementation actions, and maintaining associated records.
Establish training program requirements and ensure alignment with operational needs Develop and monitor training effectiveness through completion tracking, reporting, user feedback, and periodic review of training requirements. Support employee onboarding by facilitating quality systems training and ensuring new personnel complete required training assignments. Continuous Improvement Lead cross-functional continuous improvement initiatives focused on improving business processes, operational effectiveness, and quality outcomes.
Prepare reports and visuals for management review of QMS data, including trend analysis and identification of initiatives to improve quality system effectiveness Promote quality awareness throughout the organization by serving as a resource for quality processes, documentation requirements, and training expectations.
Qualifications
Bachelor's degree or equivalent combination of education and experience. 5+ years of experience in Quality Systems, Quality Assurance, or related regulated industries. Experience administering electronic QMS platforms, preferably MasterControl. Strong understanding of GDP, training management, and document control principles. Demonstrated experience leading process improvement initiatives. Experience coordinating training programs, maintaining training records, and supporting compliance training activities is preferred. Skills Proficient in Microsoft Word, PowerPoint, Excel, Visio, SharePoint, and other business productivity tools.
Strong data analysis, data management, and quantitative skills. Ability to work independently with minimal supervision. Strong written communication skills, including technical writing and procedure development. Detail-oriented with strong follow-through and accountability. Strong organizational…
About Direct Relief
From its Form 990- Budget $2.40B · International, Foreign Affairs & National Security
- Staff 117 · founded 1948
- Pays its leaders $261K–$1.0M (8 reported)
- Open jobs 3 · Jobs at Direct Relief · Full 990 report