The full posting, as written
Summary
Provide services to formerly chronically homeless persons with a severe mental disability who are living at Palo Duro I & II to increase participant stability and self-sufficiency, a high housing retention rate, and reducing participant use of shelters, hospital, and jail. Establish cooperative relationships with local shelters, hospitals, and law enforcement to identify and recruit perspective participants. Monitor the resident’s progress and needs while living at PDI and II, link residents to and coordinate resources, conduct discharge planning, and track participants who have exited the program.
Support the appropriate and timely documentation necessary for housing eligibility, maintain accurate progress notes and alerts.
Essential functions
Case Management: Serve as case manager to approximately 36 clients. Case management services include, but are not limited to screening, intake, assessment, service plan development, monitoring, linkage to appropriate community resources, follow up, appropriate discharge, crisis coordination, and tracking. Meet with clients to assess their physical and mental wellness, barriers to living independently, and develop case plans upon establishment of their tenancy and revise them as needed.
Collect supplementary information needed to assist clients, such as employment records, medical reports, and other reports as deemed necessary to comply, and to determine the eligibility for resources available in the community. Conduct wellness checks and schedule regular meetings with clients to assess the progress toward goals, address concerns, identify any new or recurring barriers to independent living and adjust case plans, as appropriate. Complete appropriate documentation, log entries, case notes, and other written information regarding client progress and concerns in an accurate and timely manner.
Enter participant’s information into the HMIS database in a timely manner and update as needed. Maintain food/supply pantry utilizing the Weekly Market. Comply with all safety policies, practices, and procedures. Monitor non-resident personnel in the building. Report all unsafe activities to supervisor. Ensure HIPAA compliance at all times. Ensure compliance with OCHA polices, fair housing policies, the Landlord Tenant Act, and NSO requirements at all times. Explain and enforce appropriate rules, policies, and regulations for all residents. Report any ongoing noncompliance issues to the supervisor, as well as document for the file.
Maintain the confidentiality and privacy of all clients with other clients and the external community. Consult with Director of Housing concerning program and individual issues as deemed necessary. Participate in Housing Department rotation of On-Call status. This requires being On Call in the evenings and on weekends for a period of two weeks, usually five times per year. Occasionally work at other NSO properties for coverage and services to clients. Property Management Duties…