Medical Assistant

Department: Medical Clinic We are looking for 1 full time MA in Phoenix , and 1 full time MA in Mesa .

Job Summary

The Medical Assistant is an essential member of the outpatient care team at the St. Vincent de Paul Medical Clinic, supporting the delivery of patient-centered care within a Patient-Centered Medical Home model. Under the supervision of licensed providers, the Medical Assistant performs clinical and administrative support tasks, including centralized scheduling and eligibility coordination, front desk coverage, and back-office clinical duties. All levels are cross-trained to allow for a rotational model of roles in the clinic.

As experience and competency increase, responsibilities may expand to include advanced clinical tasks, workflow coordination, and training support for other Medical Assistants, while maintaining a strong commitment to quality, safety, and the SVdP mission. This position may require travel between clinic locations to support operational and patient care needs.

Position Overview

Medical Assistants at SVdP operate in a rotational model integrating back-office clinical duties with centralized scheduling, eligibility coordination, and front desk coverage. All levels are cross-trained, with increasing independence and leadership expectations at each level. Core Functions (All Levels) Clinical Support: Room patients, obtain vitals, perform POC testing, document in EHR, assist providers, prepare exam rooms. Centralized Scheduling: Schedule appointments using routing protocols, confirm visits, manage reminders, support schedule optimization.

Centralized Eligibility: Collect and review required documentation, enter data accurately, track assistance applications, identify SDOH barriers. Front Desk Coverage: Greet and check in/out patients, verify demographics, provide clinic information, support financial assistance workflows. Medical Assistant I (Level 1) Position Summary Supports basic clinical operations under the direction of licensed providers in a free outpatient clinic.

Essential Duties and Responsibilities Performs basic MA duties with guidance and direct supervision Accurately rooms patients and obtains vitals Follows infection control and safety protocols Documents accurately in the EHR with review Communicates professionally with patients and staff Understands scope of practice and escalation pathways Builds competency across all rotation areas.

Qualifications

High school diploma or GED from an accredited institution Graduation from an approved medical assistant training program CPR/BLS certification Basic computer proficiency to include Windows, MS Office, and the internet Bilingual (English and Spanish), both written and verbal, is required per operational need. Medical Assistant II (Level 2) Position Summary Performs MA duties with increased independence and supports clinic workflow efficiency. Essential Duties and Responsibilities Functions independently across rotations Independently rooms and prepares…

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