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Job · Memphis, TN · Full time

Supervisor, Food Services

St Jude Children's Research Hospital · Health Care · $2.21B budget · 7,862 staff · Since 1959

Why St Jude Children's Research Hospital

FY2024 · Form 990Its mission and biggest programs, as filed

Treats and researches catastrophic childhood diseases globally while training medical professionals, ensuring no child is denied care regardless of their family's ability to pay.

  • Research: the current basic science and clinical Research at the Hospital includes work in gene therapy, chemotherapy, the biochemistry of normal and cancerous cells, radiation treatment, blood diseases, resistance to therapy, viruses, neurological diseases, hereditary diseases, influenza, pediatric aids and…$883.2M spent in FY2024
  • Patient care: the Hospital provided 17,927 inpatient days of care during the year. Our bone marrow transplantation program accounted for 3,805 or 21% of those inpatient days. Patients made 74,651 clinic registrations during the year.$726.7M spent in FY2024
  • Education and training: as part of its mission, the institution has developed a global initiative (St. Jude global) to improve the survival rates of children with cancer and other catastrophic diseases worldwide. St. Jude global accomplishes this by sharing knowledge…$146.2M spent in FY2024

Before you apply

FY2023 · Form 990Independent: from IRS data, not the org
Pays its leaders
$793K–$1.6M
12 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$1.77B
spent in FY2023
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
7,862
employees
431 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
92%
of spending
Looks good: 92% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
+12%
of revenue, FY2023
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
77 mo
of spending, in cash and securities
Looks good: 76.7 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2023
latest Form 990
Fine: the latest return is for FY2023, 3 tax years back; within 3 tax years.
IRS e-file
IRS status
501(c)(3)
tax-exempt since 1963
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

The Supervisor of Food Services serves as a key leader responsible for upholding St. Jude’s high culinary standards while fostering a culture of teamwork, effective communication, and professionalism. This role provides leadership and operational oversight across one or more of the following areas: patient services, retail operations, dish room and sanitation, purchasing and receiving, and Starbucks operations. You'll need: High school diploma or GED, along with 3+ years of relevant experience. Candidates must be willing to obtain ServSafe certification within 90 days of hire, if not already certified.

Schedule: Day shift, Monday through Friday, with rotating weekend coverage likely every 4-5 weeks. Overtime may be required based on business needs. The most important goal is to ensure a positive experience every day for patients, families, visitors, and staff through exceptional customer service and attention to detail. Candidates from hospitality-focused environments, including restaurants, cafés, retirement communities, room service operations, retail food settings or similar, are encouraged to apply. Experience overseeing multiple service stations or concepts is highly valued.

Other must-haves for this position: - Proven leadership experience in a fast-paced environment, with a focus on coaching, accountability, and service excellence and set standards. - Proactive, organized, and able to manage multiple priorities effectively. - Strong communication skills with the ability to provide exceptional service to patients, families, visitors, and staff. - Reliable, detail-oriented, and professional, with a track record of showing up, leading by example, and supporting team success. Job Responsibilities: Supervise staff, in accordance with all departmental and hospital policies and procedures.

Ensure high quality of food, efficient production & service, including excellent sanitation in compliance with departmental sanitation standards. Interact closely with key stakeholders (e.g., Retail Manager, Executive Chef), to assist in production planning and waste reduction. Manage daily, weekly, and/ or monthly reports; May assist with cost reduction programs. Research on new techniques to be used in one's own area; Stay updated with the latest trends in the food services industry. (Supervisors only) Lead and supervise teams; Train, mentor, and guide team members, and ensure they have all the resources required to complete their assigned tasks.

Exhibit empathy and professionalism in all interactions with patients, staff, and guests in the department. Make every effort to communicate clearly and efficiently with team members, ensuring efficient customer service. Supervises the daily duties of area staff, including verifying task sheets, break schedules, and timekeeping. Provides fast and efficient service recovery of guest comments. Ensures assigned staff attend all training and education sessions Complete routine safety and compliance inspections to…

Read the full posting

About St Jude Children's Research Hospital

From its Form 990