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Job · Santa Barbara, CA · Full time

Program Manager, ReplenishRx

Direct Relief · International, Foreign Affairs & National Security · $2.40B budget · 117 staff · Since 1948

Why Direct Relief

FY2024 · Form 990Its mission and biggest programs, as filed

Delivers essential medicines and medical supplies to locally-run healthcare facilities worldwide to support people affected by poverty and emergency situations.

  • Community health - Direct Relief, through its community health initiatives, equips health professionals in low-resource settings with the medical resources they need to diagnose, treat, and care for their patients - regardless of ability to pay. In the fiscal year…$1.09B spent in FY2024
  • Disaster response - Direct Relief, through its disaster response programs, addresses the needs of vulnerable communities before disasters strike by pre positioning emergency medical materials with healthcare facilities in areas at risk from natural disasters. When disasters occur, Direct Relief…$616.7M spent in FY2024
  • Disease prevention and treatment - to alleviate the disease burden in providers to assess immediate needs, understand the situation, and respond quickly and precisely. Direct relief's efforts are always in response to specific requests from local partners and in accordance…$579.7M spent in FY2024

Before you apply

FY2024 · Form 990Independent: from IRS data, not the org
Peers pay
$115K–$150K
$10M+ orgs, California
Fine: from the org's Form 990.
Pt VII · Sec A
Pays its leaders
$261K–$1.0M
8 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$2.31B
spent in FY2024
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
117
employees
21 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
99%
of spending
Looks good: 99% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
+4%
of revenue, FY2024
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
6 mo
of spending, in cash and securities
Looks good: 6.5 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file
IRS status
501(c)(3)
tax-exempt since 1949
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Summary

With extensive experience in pharmaceutical distribution, a network of over 1,600 clinics and health centers, and robust compliance and audit systems, Direct Relief serves as a key access point for healthcare providers seeking donated medications from pharmaceutical manufacturers. Under the general direction of the Regional Director of U.S. Programs, the Program Manager for ReplenishRx leads the development and expansion of Direct Relief’s ReplenishRx program.

This position is responsible for driving program strategy, strengthening operational systems, and ensuring clinics, health centers, and charitable pharmacies have sustainable access to donated medications and medical supplies, while maintaining rigorous compliance, accountability, and audit standards. This role requires a self-starter who can independently identify opportunities, solve problems, and implement improvements in an evolving and resource-constrained environment. Strong communication skills are essential to effectively engage internal and external stakeholders, including healthcare partners, pharmaceutical manufacturers, and Direct Relief leadership.

The ReplenishRx Program is an innovative approach to delivering in a manner similar to Patient Assistance Programs (PAPs) in the United States. It centralizes access to PAP medications through a single-entry model and shifts from a per-patient, per-drug structure to a bulk distribution model that enables clinics and pharmacies to serve eligible low-income, uninsured patients more efficiently.

Essential Duties and Functions: Partnership Management & External Engagement Serve as a primary point of contact for pharmaceutical manufacturers, fostering strong, long-term partnerships Collaborate with Corporate Engagement to support donor outreach and program growth Build and maintain strong relationships with clinics, health centers, and charitable pharmacies Conduct site visits and support implementation of donation agreements and compliance requirements Program Development & Continuous Improvement Lead ongoing development, refinement, and scaling of ReplenishRx, identifying opportunities to improve efficiency, access, and impact Proactively assess program performance, partner feedback, and operational challenges to implement data-informed improvements Monitor industry trends, PAP evolution, and policy changes to inform program strategy and innovation Partner with IT to enhance system functionality, reporting capabilities, and data visibility Program Management & Strategy Manage program budgets, proposals, and spending Establish and track performance metrics to evaluate program effectiveness Support day-to-day operations in coordination with program staff, ensuring alignment between strategy and execution Program Operations & Compliance Oversee and continuously improve enrollment processes, ensuring clarity, efficiency, and compliance Implement and maintain Standard Operating Procedures (SOPs) and program guidelines Strengthening…

Read the full posting

About Direct Relief

From its Form 990
  • Budget $2.40B · International, Foreign Affairs & National Security
  • Staff 117 · founded 1948
  • Pays its leaders $261K–$1.0M (8 reported)
  • Open jobs 3 · Jobs at Direct Relief · Full 990 report

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