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Job · El Cerrito, CA · Full time

Salesforce Administrator

Bay Area Community Resources · Mental Health & Crisis Intervention · $106.9M budget · 3,179 staff · Since 1976

Why Bay Area Community Resources

FY2024 · Form 990Its mission and biggest programs, as filed

Helps people, families, and communities grow and thrive.

  • Expanded learning programsbacr expanded learning programs are committed to creating safe, supportive, and enriching environments where students can thrive academically, socially, and personally. We serve almost 21,000 students from transitional-kindergarten through high school at over 100 school sites across five…$49.2M spent in FY2024
  • National service programsbacr national service (americorps) programs engage hundreds of people in intensive Community service to meet critical needs in climate action, emergency preparedness and education. Americorps members are trained and placed in positions at environmental and youth-serving agencies throughout…$26.7M spent in FY2024
  • Workforce development and re-entry programsthe workforce and reentry industry helps youth and adults facing barriers to success by providing wrap-around services that address their immediate needs and prepare them for careers leading to economic self-sufficiency. Many of those we serve…$10M spent in FY2024

Before you apply

FY2023 · Form 990Independent: from IRS data, not the org
Pays its leaders
$79K–$328K
12 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$107.4M
spent in FY2023
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
3,179
employees
1,200 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
90%
of spending
Looks good: 90% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
+2%
of revenue, FY2023
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
2 mo
of spending, in cash and securities
Fine: 1.7 months of spending in cash; 1 to 3.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2023
latest Form 990
Fine: the latest return is for FY2023, 3 tax years back; within 3 tax years.
IRS e-file
IRS status
501(c)(3)
tax-exempt since 1980
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Job Description

Job Title: Salesforce Administrator Reports To: Director of Data & IT Salary Range: $85,000 - $95,000 annually Location: Hybrid (80% remote and 20% onsite) Applicants must currently reside in California, Washington, Nevada, Arizona, or Texas.

Benefits

16 paid BACR Holidays, generous paid time off benefits Medical, dental, vision, mental health/wellness benefit, hospital indemnity, life insurance, flexible spending account (transit, medical, dependent), 403b program, pet insurance, WellHub Professional Development opportunities Minimum Qualifications: 3 to 5 years of work experience as a Salesforce Administrator or similar role Advanced knowledge of Salesforce products and their functionalities Salesforce certified administrator Preferred: Salesforce Service Cloud, Experience Cloud, and Nonprofit Cloud expertise, particularly with additional certifications Bachelor’s Degree Skill with FormAssembly Familiarity with SOQL queries, data transformations, and advanced reporting.

Comfortable reading and interpreting Apex and Visualforce. Experience supporting or participating in a Salesforce migration or major implementation Non-profit experience Consulting experience, particularly with business process discovery and user story creation. Experience creating training materials and conducting 1-1 or group training Security-forward mindset and readiness to work with compliance-sensitive data (e.g., HIPAA/PHI) Responsibilities: Salesforce Administration: Customize and configure Salesforce to meet the organization's specific needs. Manage user setup, profiles, roles, and permissions. Create and maintain custom objects, fields, workflows, and validation rules.

Develop and implement automation using Flow. Maintain data integrity and cleanliness by monitoring and resolving data quality issues, including de-duplication of records. SaaS & Identity Administration: Collaborate with internal stakeholders to understand their needs and configure the applications accordingly. Troubleshoot issues and provide technical support to users. Stay updated on the latest features and enhancements in SaaS applications and recommend adopting them when beneficial. Training and Documentation: Develop and deliver training materials and workshops for Salesforce and other SaaS applications.

Conduct training sessions for new users and provide ongoing support for existing users. Create and maintain documentation on system configurations, processes, and user guidelines. Collaborate with other departments to identify training needs and ensure effective adoption of Salesforce and SaaS applications. Collaboration and Support: Collaborate with Salesforce partners to implement custom solutions and integrations. Collaborate with BACR’s existing Salesforce Administrator and other IT teammates to design and deliver solutions. Liaise with the user community to gather feedback, understand requirements, and address system issues. Proactively identify opportunities for system…

Read the full posting

About Bay Area Community Resources

From its Form 990

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