Job · New York, NY · Full time

Member Services Representative

Metropolitan Jewish Health System · Health Care · $62.4M budget · 170 staff · Since 1995

Provides home care, hospice, palliative care, and nursing rehabilitation services to diverse patients across the New York metropolitan area.

Before you apply

FY2024 · Form 990Independent: from IRS data, not the org
Pays its leaders
$397K–$1.5M
8 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$62.6M
spent in FY2024
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
170
employees
16 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
5%
of spending
Concern: 5% of spending went to programs; under 50%.
Pt IX · Ln 25 · col B
Surplus or deficit
−<1%
of revenue, FY2024
Concern: revenue was below expenses in the latest filing.
Pt I · Ln 19
Cash reserves
1 mo
of spending, in cash and securities
Fine: 1.2 months of spending in cash; 1 to 3.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file
IRS status
501(c)(3)
tax-exempt since 2001
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Overview

The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms. The MJHS Difference At MJHS, we are more than a workplace; we are a supportive community committed to excellence, respect, and providing high-quality, personalized health care services. We foster collaboration, celebrate achievements, and promote fairness for all.

Our contributions are recognized with comprehensive compensation and benefits, career development, and the opportunity for a healthy work-life balance, advancement within our organization and the fulfillment of having a lasting impact on the communities we serve. Benefits include: Tuition Reimbursement for all full and part-time staff Generous paid time off, including your birthday! Affordable and comprehensive medical, dental and vision coverage for employee and family members Two retirement plans ! 403(b) AND Employer Paid Pension Flexible spending And MORE!

MJHS companies are qualified employers under the Federal Government’s Paid Student Loan Forgiveness Program (PSLF) Responsibilities Responds to member and provider inquires and requests concerning benefits, claims and complaints within a call center environment in order to ensure high quality customer service to members and providers. Receives calls from members and providers. Responds to customers complaints and grievances. Records all calls and detail. Receives requests for adjustments on claim issues. Receives requests for disenrollment.

Qualifications

High School Diploma Minimum 6 months call center experience Microsoft Word Excellent skills in telephone communication and a professional demeanor Ability to manage multiple tasks and work consistently in a fast-paced environment Must live in the tri-state area (New York, New Jersey, Connecticut, and/or some parts of Pennsylvania) Min USD $41,000.00/Yr. Max USD $45,000.00/Yr.

Read the original listing on careers-mjhs.icims.com

About Metropolitan Jewish Health System

From its Form 990

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