Clinical Applications Technician

Working Here | Experience Serving Your Community If you are looking to foster a fulfilling career path while serving your community, you are in the right place. All careers at CHAS Health allow you to make an impact on patient’s lives and our greater community. No matter what clinic or location you join, you become a part of the bigger picture – providing trustworthy, patient-centered, and attentive care to anyone who walks through our doors. We continue to expand operations and are regularly looking for talented and dedicated individuals to help us continue to make a difference in patient lives. Challenging the status quo starts with you – get started today.

Everyone Welcome From the beginning, we strongly believe that all people have the right to high-quality health care. Our goal is to remove barriers to care and provide high-quality, evidence-based care in a place that is convenient – in your neighborhood. We believe everyone deserves to be treated with dignity and respect regardless of their situation.

Compensation

Range: $25.67 - $37.70 Check out our work perks here ! Competitive Compensation & Exceptional Benefits at CHAS Health Join a workforce that values your expertise as much as your wellbeing! CHAS Health's comprehensive compensation package* includes: Annual milestone bonus for all eligible employees! $500 for every year worked, up to $5,000. Robust health coverage with employer-offered medical, dental, vision, long-term care, and life insurance. 401(k) with up to 6% employer match for a retirement plan that invests in your future. Work/life balance —enjoy more than six (6) weeks of paid time off (PTO) annually for full-time employees, to recharge and refresh.

Tuition assistance and student loan repayment —let CHAS Health pay for your education! Up to $7,500 for childcare annually through reimbursement, to help you balance work and family life. CME and license fee reimbursement —we've got you covered. * Offered benefits dependent upon employee eligibility and criteria Job Description: Purpose of Job: Improve the overall health of the communities we serve by providing superior customer service and achieving the highest potential of user productivity by utilizing and supporting digital technologies and programs with high standards of efficiency, competence, and collaboration.

Essential Duties and Responsibilities: Maintains comprehensive knowledge of EHR-integrated technologies including real-time video communication, remote monitoring, applications, and digital tools on PC, iOS, and Android platforms. Serves as on-demand support for clinic staff who experience technical issues with digital health programs including workflows, hardware and software. Tracks and monitors open problems to ensure a high standard of customer service is met. Escalates unresolved issues to the Applications team. Creates and maintains documentation on common issues and processes. Provides technical guidance and training to clinic staff during implementations…

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