Human Resources Assistant

Job Title: Human Resources Assistant Program/Department: Human Resources Position Type: Non-Exempt; Full-Time 40 hours/ week – Hybrid Position (remote and on-site) Location: Watertown Reports to: Director of Human Resources About IHR : The Institute for Health and Recovery (IHR) helps people heal, strengthen their relationships with loved ones, and thrive. We support people navigating complex and intersecting challenges: substance use, trauma, mental health and medical needs, isolation, poverty and housing instability, and child welfare and justice system involvement. Our services are rooted in compassion and lived expertise—supporting people across all dimensions of identity and experience.

We know that with hope, support, and meaningful connection to others, recovery and healing are possible for every person. At IHR, we are proud to offer an inclusive, recovery friendly, and supportive work environment. We welcome and value lived experience of recovery.

Summary

Statement : The Human Resources Assistant manages the day-to-day operations and performs duties in all areas of the Human Resources office. The HR Assistant will provide administrative support to the HR Department in recruitment, training, onboarding, maintaining accurate employee records and ensuring compliance with HR policies and regulations.

Essential Functions

Assist in the recruitment process by posting job openings, screening resumes, coordinating interviews and conducting reference checks. Support the HR Director and HR Manager in facilitating the onboarding process for new hires, which includes preparing orientation materials and conducting sessions. Maintain, update, and audit employee records in the HR database and ADP, ensuring both accuracy and confidentiality Organize and assign employee training on RELIAS upon hiring, as well as on an annual and ongoing basis. Follow up with staff regularly regarding performance evaluations, PTO, annual HR forms, and other HR requirements.

Provide general administrative support to the HR department, including filing, data entry, and preparing correspondence. Facilitate and process requests for purchase orders, business cards, ID badges, and new hire announcements. Process orders for flowers, gift cards, and other incentives as needed. Generate HR reports on employee metrics, turnover, and other key performance indicators. Notify program directors and employees of staff anniversaries and birthdays. Facilitate communication and address questions and concerns through timely phone and email correspondence. Maintain personnel files and ensure their security, both electronically and in paper form.

Ensure HR documents and representation on IHR’s internal SharePoint site are current. Help ensure compliance with company policies and employment laws by keeping documentation up to date. Ensure legal compliance with federal and local laws regarding all HR records. Use cloud-based systems for communication with IHR’s site office, including shared…

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