Why Stanford Health Care
FY2024 · Form 990Its mission and biggest programs, as filed- Stanford Health Care ("shc") is known worldwide for advanced patient Care provided by its physicians and staff, particularly in areas such as cardiac Care, cancer treatment, neurology, neurosurgery, orthopedics, surgery and organ transplants. Shc had 37,555 patient discharges. Shc had…$7.58B spent in FY2024
Before you apply
FY2023 · Form 990Independent: from IRS data, not the orgAbout the role
The org's own posting, as writtenIf you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) This is a Stanford Health Care job. A Brief Overview The Technical Solutions Specialist will be responsible for providing technical support and troubleshooting for both Windows and Mac desktop environments, as well as mobile devices. This role ensures that all desktop and mobile systems are functioning efficiently and effectively, providing end-users with a seamless computing experience.
The Technical Solutions Specialist is responsible for providing onsite support to SHC end users and networking equipment in the San Francisco Bay Area, including all onsite installation, configuration, repair, and maintenance for a variety of end user devices and network devices, coordination of OEM parts or maintenance as required, and support of end users through incident resolution in collaboration with the SHC service desk and desktop engineering teams. Locations Stanford Health Care What you will do Provide end user device support during field visits or dispatches, representing SHC IT in a professional and businesslike manner.
Provide technical support for Windows and Mac desktop systems, including hardware and software troubleshooting. Provide technical support for mobile devices, including smartphones and tablets. Install, configure, and maintain desktop operating systems, applications, and mobile device management (MDM) solutions. Assist with the deployment and setup of new desktop systems and mobile devices. Respond to and resolve help desk tickets in a timely manner. Perform routine maintenance and updates on desktop systems and mobile devices. Ensure desktop and mobile device security through the implementation of antivirus, encryption, and other security measures.
Collaborate with IT team members to resolve complex technical issues. Provide end-user training and support for desktop systems, applications, and mobile devices. Document technical procedures and solutions for future reference. Stay current with industry trends and emerging technologies related to desktop and mobile device support. Perform all onsite installation, configuration, repair, and maintenance of desktops, laptops, tablets, mobile devices, associated peripherals, and related software. Perform onsite initial basic network troubleshooting, port activation, and deactivation at SHC locations.
Perform onsite updates, configuration changes, and installations of hardware and software, and diagnose technical problems to determine proper solutions. Diagnose problems before arrival, determining needed parts and documentation to minimize down time and multiple trips. Determine whether OEM assistance is required, and coordinate delivery of OEM vendor parts or labor as required. Provide technical support and setup during special events at SHC locations such as conferences…
About Stanford Health Care
From its Form 990- Budget $8.68B · Health Care
- Staff 21,810 · founded 1957
- Pays its leaders $684K–$5.3M (12 reported)
- Open jobs 300 · Jobs at Stanford Health Care · Full 990 report