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Job · Grand Rapids, MI · Full time

Optician I

Cherry Street Services · Health Care · $91M budget · 1,065 staff · Since 1986

Why Cherry Street Services

FY2024 · Form 990Its mission and biggest programs, as filed

Provides healthcare and wellness services to underserved individuals.

  • Medical services - to provide the highest quality and most effective primary health care services to people of all economic levels, with a special sensitivity to the needs of economically disadvantaged people of diverse cultural backgrounds, removing barriers to healthcare…$22.7M spent in FY2024
  • Behavioral services - to provide the highest quality and most effective behavioral health care services (integrated with physical health care) to people of all economic levels, with a special sensitivity to the needs of economically disadvantaged people of diverse cultural…$20M spent in FY2024
  • Dental services - to provide the highest quality and most effective behavioral health care services to people of all economic levels, with a special sensitivity to the needs of economically disadvantaged people of diverse cultural backgrounds, removing barriers to dental…$14.3M spent in FY2024

Before you apply

FY2024 · Form 990Independent: from IRS data, not the org
Pays its leaders
$228K–$485K
7 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$89.5M
spent in FY2024
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
1,065
employees
19 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
89%
of spending
Looks good: 89% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
+2%
of revenue, FY2024
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
10 mo
of spending, in cash and securities
Looks good: 9.8 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file
IRS status
501(c)(3)
tax-exempt since 1989
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Welcome to Cherry Health - video about Cherry Health OVERVIEW OF POSITION: Responsible for assisting patients with frame selection, eyeglass orders, verification, fitting and dispensing of eyewear. Must adhere to the organizational Policies, Procedures, Code of Ethics, and all licensing and accreditation standards of the position. Must represent the organization’s Mission in all actions and communications This is a full time, benefit eligible position, typically working 7:45am-5pm Monday - Friday, with late night until 7pm on Tuesday and Thursday. This position is based at our Heart of the City Health Center with occasional travel to our Greenville clinic up to 2 times a week.

ESSENTIAL DUTIES

AND RESPONSIBILITIES: Assist patients in appropriate frame selection. Verify patient information. Evaluate patients for eligible discounts and special funds. Verify insurance eligibility. Evaluate new Rx and properly set patient expectations. Determine optimal lens material & style. Take accurate measurements for lens style. Supply patients with transparent pricing. Enter patient orders for glasses and contact lenses. Submit orders to appropriate insurance websites. Accurately take payments. Make patient aware of typical order delivery time. Verify glasses using lensometer. Document glasses orders, arrivals, and dispenses. Notify patient of glasses arrival.

Perform eyeglass adjustment and repairs. Assure patient education regarding usage and cleaning of glasses. Teach patients contact lens insertion and removal. Notify management of any patient complaints. Work with Optician II or III to trouble-shoot patient complaints. Frame board management. Assist with inventory. Understand and adhere to CH’s compliance standards as they appear in CH’s Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy. Keep abreast of all pertinent federal, state and CH’s regulations, laws, and policies as they presently exist and as they change or are modified. Perform other duties as assigned.

SKILLS / KNOWLEDGE / ABILITIES: Team oriented with strong collaborative skill set. Excellent communication and interpersonal skills. Strong organization and problem-solving skills Ability to perform essential duties and responsibilities within 6 months. Excellent customer service skills. Basic computer literacy Bilingual (Spanish) preferred but not required. Ability to travel to other sites as determined by business needs. Ability to work evenings or weekends as required. KEY VALUES: Customer Service Collaboration Integrity Respect Professionalism Learning DUTIES AND RESPONSIBILITIES FOR SCHOOL-LINKED PROGRAMS: Travel to and from schools. Set up and tear down school clinic.

Assist with scheduling and/or check-in for students. Maintain accurate electronic health records. Assist with phone calls to classrooms and/or escort children. Maintain professional interaction with all school staff. Call parents as needed to set up follow-up appointments and/or explain ocular…

Read the full posting

About Cherry Street Services

From its Form 990