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Job · Mechanicsville, VA · Full time

Program Experience Manager

Cornerstone Support Services · Health Care · $7.9M budget · 223 staff · Since 2008

Why Cornerstone Support Services

FY2024 · Form 990Its mission and biggest programs, as filed

Supports adults with developmental disabilities to live independently and make their own choices.

  • To provide residential Support Services for individuals with developmental diabilities while focusing on opportunities for their personal choices to be exercised.$5.7M spent in FY2024

Before you apply

FY2023 · Form 990Independent: from IRS data, not the org
Pays its leaders
$100K–$142K
3 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$6.4M
spent in FY2023
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
223
employees
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
80%
of spending
Looks good: 80% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
+12%
of revenue, FY2023
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
6 mo
of spending, in cash and securities
Looks good: 5.8 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2023
latest Form 990
Fine: the latest return is for FY2023, 3 tax years back; within 3 tax years.
IRS e-file
IRS status
501(c)(3)
tax-exempt since 2009
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

In short, from the org's own posting
  • Leads Cornerstone Support Services' Day Support Program and reports to the Day Services Administrator.
  • Runs daily operations and staffing and supervises, coaches, and develops the direct support team.
  • Also aligns services with each ISP, builds community partnerships, and maintains Medicaid Waiver compliance.
  • Requires a related bachelor's (or equivalent experience) and 2+ years supporting people with IDD.
  • Preferred: supervisory experience, person-centered planning, and Medicaid Waiver familiarity.

Read the original listing on cornerstonesupportservices.bamboohr.com

Summary written by AI from the posting. The original listing is the final word.

The full posting, as written

Now Hiring: Program Experience Manager Cornerstone Support Services | Day Support Program Are you a compassionate leader who believes every person deserves a meaningful, fulfilling day? Cornerstone Support Services is looking for a Program Experience Manager to lead our Day Support Program and help participants with intellectual and developmental disabilities thrive.

About the Role

Reporting to the Day Services Administrator, you'll serve as the operational heart of our Day Support Program — leading staff, championing person-centered services, building community connections, and ensuring every participant experiences a day built around their goals and interests.

What You'll Do

Lead daily program operations and coordinate schedules, activities, and staffing Supervise, coach, and develop a passionate direct support team Ensure each participant's services align with their Individual Support Plan (ISP) Build community partnerships that expand inclusion and life opportunities Maintain compliance with Medicaid Waiver regulations and documentation standards Promote a safe, respectful, and engaging environment for participants and staff What We're Looking For Education: Bachelor's degree in Human Services, Social Work, Psychology, Special Education, or related field (or equivalent experience) Experience: 2+ years supporting individuals with intellectual/developmental disabilities Preferred: Prior supervisory experience; familiarity with person-centered planning and Medicaid Waiver services You'll Thrive Here If You… Love creating programs people are excited to show up to Lead with empathy, creativity, and accountability Are energized by community collaboration and continuous improvement Cornerstone Support Services is an Equal Opportunity Employer committed to dignity, inclusion, and respect for all.

Apply today and help us build something meaningful.

About Cornerstone Support Services

From its Form 990