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Job · Minneapolis, MN · Full time

Customer Service Agent

Stratacor · $1.24B budget · 157 staff · Since 1996

Why Stratacor

FY2024 · Form 990Its mission and biggest programs, as filed

Provides dental and health service benefits, grants, and care access through its network of nonprofit subsidiaries to promote community oral health and wellness.

  • Stratacor is the parent of delta dental of minnesota, delta dental of minnesota foundation, delta dental of nebraska and health ventures network, each of which are not for profit subsidiaries organized to promote oral health, health and/or access to the…$1.21B spent in FY2024

Before you apply

FY2024 · Form 990Independent: from IRS data, not the org
Pays its leaders
$76K–$3.6M
12 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$1.23B
spent in FY2024
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
157
employees
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
99%
of spending
Looks good: 99% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
+1%
of revenue, FY2024
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
4 mo
of spending, in cash and securities
Looks good: 3.9 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file
IRS status
501(c)(4)
tax-exempt since 1997
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Customer Service Agents (CSA) are responsible for answering a large volume of inbound telephone calls related to dental insurance, while following communication scripts, navigating a computer, and handling a wide variety of topics. CSAs will combine excellent customer service and problem-solving skills, work independently and as part of a team. Training may be conducted in-person or virtually, and CSAs must be able to adhere to the Company's Remote Work Policies to be considered for this role. The position is located in Minnesota: Remote (must reside in MN), Hybrid, or On-site (Bemidji or Minneapolis). Applicants must be authorized to work for any employer in the U.S.

We are unable to sponsor or take over sponsorship of an employment authorization at this time.

Read the original listing on recruiting2.ultipro.com

About Stratacor

From its Form 990

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